Logo
  • 🇺🇸 English
    • 🇺🇸 English

    • 🇧🇷 Portuguese

    • 🇪🇸 Spanish

    • 🇩🇪 German

    • 🇫🇷 French

    • 🇮🇹 Italian

    • 🇹🇷 Turkish

  • Yorozu Alabama captures high-value data to improve operations with SoftExpert quality solution

    Published on 04/09/2024

    The company's quality management system provided by the SoftExpert Suite, keeps documents up to date and drives problem analysis and learning to a new level Yorozu Automotive Alabama, one of America’s leading vehicle suspension system manufacturers and a part of the Yorozu Corporation’s global network of companies, assures quality using the quality solution from SoftExpert, a provider of software and services for quality management and automation of business processes. For the last several years, Yorozu Automotive Alabama of Jasper Alabama, has provided quality automotive suspension systems to many well-respected vehicle makers. The company specializes the latest technologies to stamp, paint and assemble innovative and durable suspension systems. According to Director of Quality Assurance, Kenny Reed, the greenfield facility’s primary challenges was managing quality business processes utilizing separate software from several providers. “We had challenges in tracking key process quality records and forms for the products we manufactured and assembled. Without business process automation, our efficiency was not at the level necessary to support our growing production volumes.” “We were searching for an integrated, comprehensive system to assure consistent excellence in our quality processes and products. He says “Additionally, the solution had to be robust and configurable to fit our Yorozu Product Way. In SoftExpert Excellence Suite of software tools we found all this and an outstanding value for the investment”. “Through the solution we are able to tailor the system behavior without the need for customization by an on-site programmer” he adds. Currently, Yorozu Automotive Alabama is utilizing Document Management function to quickly recall key quality management documents and control revisions to assure compliance with industry and company standards, as well. The plant quality team is also heavily using the SoftExpert Problem root-cause analysis and resolution module to keep all key plant team members engaged and informed. Another highlight pointed out by Kenny is their creation of automated workflows for review and resolution of events triggered by their production Andon system. This integration enables team members and leaders to be notified and assigned tasks in resolving the issues, causes and prevention according to their own sophisticated company preferred process. This takes efficiencies to a new level. With the document management, business process automation and dynamic action assignments in place, Yorozu Automotive Alabama is easily able to recall and analyze problem resolution records to support continuous improvement efforts. “Through our daily use of SoftExpert, we are automatically building our knowledge base of facts to guide our preventative actions to minimize future risks” Kenny remarked. For the future, the facility is planning to implement other SoftExpert modules so that more team members can use standardized forms and processes to capture important information in a common system to help speed resolution of open issues. He concludes "We are always looking for new ways to document and track the 4Ms of man, method, machine and material to automate and improve our processes".

     

    ABOUT SOFTEXPERT

    Operating in the business management software market, SoftExpert emerged in 1995 in southern Brazil. Currently, the brand has over 500 employees, 2,000 customers, 600,000 users spread across 50 countries, 300 partners worldwide, including strategic alliances with companies such as AWS, Bakertilly, Deloitte, Kodak Alaris, and DocuSign, in addition to business units in 9 countries. This is because SoftExpert has solutions for companies ranging from business management and corporate quality to environmental, project and government management in just one contract for its customers, providing them with greater efficiency, agility, and cost-effectiveness. Its global presence shows that SoftExpert adapts its range of services according to the needs of companies, as well as their locations. The platform offers a set of multi-language modules that are integrated to automate processes and optimize different business areas of organizations. Follow the standards for your management of all kinds of regulations, like: ISO, FDA, COBIT, COSO, IATF, FSSC, ITL, SOX and many others.

    Bring this solution to your company