Problem
Accelerate problem-solving through automation with root cause identification and correction. Improve the quality of your products with an intuitive platform that helps your organization focus on the real aspects that impact your results.
More efficiency for your routine
Root cause analysis
Root cause analysis
Collaboration and communication
Collaboration and communication
Smart prioritization
Smart prioritization
Proactive problem identification
Proactive problem identification
Increase efficiency in identifying problems and root causes with non-compliance management software
Automated problem solving
Automate the processes of RCA, CAPA, planning, and monitoring of improvement actions, ensuring that solutions are documented and monitored.
Assignment of responsibilities
Assign clear and defined responsibilities, ensuring that each problem is handled by a responsible team or individual with a resource-focused workload distribution.
Analytical tools
Leverage intuitive graphical tools with drag-and-drop functionality for root cause analysis and problem-solving workflow design.
Status tracking
Monitor the resolution status of each problem in real time and allow external users to also register and track issues.
Centralized records
Log and track all identified issues in a centralized platform, contributing to efficient management of this data. Also register this information on mobile devices.
Integration with other systems
Integrate with other management systems and enterprise software, ensuring efficient data and information exchange among different organizational areas.
Bring this solution to your company
Why do customers choose SoftExpert
Comau
Hyundai
Kley Hertz
Buschle e Lepper
Dos Pinos
Discover the solutions that are part of SoftExpert Problem
Corporate Service Management – ESM
Integrate all services and requests across your organization into a single cloud-based solution. Powered by artificial intelligence, the platform streamlines the management of IT, HR, Finance, and Legal departments, fostering greater cross-department collaboration, reducing communication silos, and continuously improving processes.
IT Service Management
Streamline IT management and boost operational efficiency with an integrated ITSM platform. Centralize incident management, automate processes, and track real-time metrics to align technology with your business goals.
Compliance with global privacy and security standards
Advanced data protection
SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.
Integrate with your ERP, CRM, Office365, and much more
Connect SoftExpert Suite to other business tools already used in your organization.
Worldwide Office Locations
Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.
Glossary
An award-winning platform recognized by customers
