Manufacture

Identify and eliminate waste by mapping all bottlenecks in processes and reducing equipment downtime. Use a robust solution that provides data insights to improve process efficiency and avoid risks on the factory floor.

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Why do customers choose SoftExpert

Success Case
Isuzu Motors unit in Turkey acquires SoftExpert solution to boost operational efficiency
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Gestamp

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Gestamp Reduces Production Printouts by 50% and Improves Document and Information Quality
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Vivara reduces email volume and improves SLA management with SoftExpert
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BN Papéis boosts document and performance management efficiency with SoftExpert
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Document Management by SoftExpert Provides Corporate Governance and Effective Management for NAL do Brasil
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Solve your challenges

Implement efficient practices to identify bottlenecks and maximize production to reduce cycle time and improve operational efficiency.

Ensure products meet the highest standards by implementing rigorous quality control processes in every stage.

Implement maintenance control to prevent equipment failure and minimize unplanned downtime.

Learn how to automate and optimize quality processes

Process Management

Create and manage production process flowcharts, eliminating processes that don't add value and simplifying workflows.
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Indicator and Performance Management

Monitor your KPIs and process performance in real time with management dashboards.
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Document Management

Create, capture, manage, store, preserve and share electronic and paper documents related to organizational processes.
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Bring this solution to your company

Ensure compliance with the following standards and regulations

ISO 9001

ISO 14001

ISO 45001

ISO/IEC 17025

ISO 27001

Learn more about SoftExpert's solutions

Business Process - BPM
Corporate Performance - CPM
Enterprise Asset - EAM
Enterprise Content - ECM
Enterprise Quality - EQM
Enterprise Risk - ERM
Enterprise Service - ESM
Environment, Health, and Safety - EHSM
Environmental, Social, and Corporate Governance - ESG
Governance, Risk and Compliance - GRC
Human Development - HDM
Innovation and Change - ICM
Product Lifecycle - PLM
Project and Portfolio - PPM
Supplier Lifecycle - SLM
Work Management - CWM

Business Process - BPM

Standardize your business processes, automate workflows, integrate applications, and accelerate digital transformation across your organization with a results-driven business process optimization software.

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Corporate Performance - CPM

Manage strategy effectively by mapping scorecards with objectives, indicators, action plans, and everything you need to achieve business success using corporate performance management software.

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Enterprise Asset - EAM

SoftExpert EAM is a complete enterprise asset management software. It supports the development of comprehensive calibration and maintenance plans, extending equipment lifespan, improving asset reliability, and ensuring compliance with international standards such as ISO 50001, ISO 55000, ISO 55001, and ISO 17025.

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Enterprise Content - ECM

SoftExpert ECM is a comprehensive enterprise content management software solution that centralizes all organizational content. It allows you to create, capture, manage, store, preserve and share documents and records, reducing paperwork and related deviations. The ECM solution ensures security, integrity, reliability, and compliance with international standards such as ISO 9001 and FDA 21 CFR Part 11.

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Enterprise Quality - EQM

Modernize your quality management system (QMS) with an end-to-end solution, reduce the effort to ensure and maintain compliance, gain agility and transparency, and drive continuous improvement with greater efficiency and control so your organization achieves excellence and increases customer satisfaction.

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Enterprise Risk - ERM

Lower the likelihood and impact of risk events using an integrated enterprise risk management solutions that unlocks the potential of opportunities, optimizes resources, and directs strategies and decisions.

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Enterprise Service - ESM

Integrate service processes, IT tickets, incident and problem management, SLA (Service Level Agreement), knowledge base, configuration management (CMDB), and change management on a single platform.

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Environment, Health, and Safety - EHSM

Prevent incidents, reduce costs, and ensure compliance using an integrated management software for environment, health and safety processes.

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Environmental, Social, and Corporate Governance - ESG

Through an integrated ESG software platform, structure processes and policies to effectively manage and control all ESG initiatives and metrics in your organization.

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Governance, Risk and Compliance - GRC

Ensure compliance with corporate policies, laws, and external regulations using a robust GRC management software that effectively integrates business strategy execution with risk management practices.

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Human Development - HDM

Satisfy your needs for talent management, training and development, team performance assessments and career and succession planning all in a single platform.

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Innovation and Change - ICM

Efficiently manage organizational ideas and changes, driving innovation with ease.

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Product Lifecycle - PLM

Improve your product lifecycle management efficiently and cost-effectively, from conception, design, manufacturing and services to delivery and tracking. Do all of this with an accessible, easy-to-use and completely web-based product lifecycle management system.

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Project and Portfolio - PPM

Transform your project and portfolio management with a complete, integrated solution aligned with PMBOK, connecting planning, execution, and monitoring to ensure on-time delivery with quality and high performance.

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Supplier Lifecycle - SLM

Improve the control and quality assessment of your suppliers throughout supplier lifecycle operations, from their initial identification and qualification to performance monitoring and supply base rationalization, using an intuitive and uncomplicated supplier lifecycle management software.

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Work Management - CWM

The only all-in-one cloud platform to improve team collaboration and task efficiency.

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Compliance with global privacy and security standards

Advanced data protection

SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.

Integrate with your ERP, CRM, Office365, and much more

Connect SoftExpert Suite to other business tools already used in your organization.

Customize the solution to your needs

Add new modules to your product, customize your experience and get all the solutions you need for your company.

Glossary

3D Printing

Additive manufacturing technology used to create parts and prototypes.

Action Plan

Set of steps to solve problems or implement improvements.

ABNT (Brazilian Association of Technical Standards)

Founded in 1940, this organization is responsible for technical standardization in Brazil. Its standards aim to standardize processes, products, and services to ensure greater quality, safety, and efficiency.

5S Methodology

Workplace organization and cleanliness method.

5 Whys

A method for identifying root causes by asking 'why?' five times. Typically included in the 8D process.

8D Methodology

Structured problem-solving process in eight steps, used to identify and eliminate root causes of failures.

Accreditation

The process by which a competent institution or body attests to the technical competence of a company to provide a service or supply a product.

Artificial Intelligence (AI)

Technology that uses advanced algorithms and machine learning to analyze data, predict outcomes, and optimize production processes, improving efficiency, quality, and real-time decision-making.

Audit

A procedure conducted to assess the conformity of activities with standards and regulations.

Big Data

The analysis of large volumes of data to improve efficiency and quality.

Bill of Materials (BOM) Control

Management of the list detailing all components of a product.

Calibration

The process of adjusting instruments to ensure accurate measurements.

Capability

The ability of a process to consistently meet product specifications and tolerances.

Certificate of Analysis (COA)

Document certifying that a product complies with technical specifications.

Certification Body

Entity responsible for evaluating and certifying the compliance of products and systems with specific standards.

Certifications

Process by which a third party (certification body) assesses and verifies that a product, service, process, or system meets specific normative or regulatory requirements. Certification is carried out based on specific standards and may include audits, inspections, testing, and other evaluation methods.

Compliance

Adherence to legal, regulatory, customer, and internal requirements.

Computerized System Validation (CSV)

A documented process that verifies that a computerized system performs as designed for its intended use in an integral and reproducible manner.

Containment

Immediate action to control or limit an identified problem.

Control Plan

Document describing monitoring and control methods for production processes.

Control Record

Record used to document inspections, measurements, and actions taken in processes.

Corrective Action

A measure or intervention adopted to eliminate the causes of a nonconformity, defect, or undesirable situation, with the aim of preventing its recurrence.

Corrective Maintenance

Repairs performed after failures occur.

Cost of Poor Quality

Expenses related to errors, rework, and failures that impact quality.

Critical Characteristic

An aspect of the product that directly affects its functionality or safety.

Cross-docking

A logistics method where products are received and redistributed without prolonged storage.

Customer Complaint

Negative feedback from customers regarding provided products or services.

Decision Tree

A graphical tool used to identify critical control points (CCPs) in food safety systems.

Destructive Testing

Tests that damage the material to verify its properties.

Deviation

Failure to meet an established requirement.

Dimensional Conformity Analysis

Measurement and verification of part dimensions to ensure they are within project specifications.

Effectiveness Verification

A process to confirm that an action taken was effective.

Effluent Treatment

The process of removing or reducing pollutants in liquid waste generated by a manufacturing unit according to established standards before disposal or reuse.

Emission Standards

Set of laws regulating and controlling the amount of pollutants that can be emitted by a source, whether mobile or stationary.

Engineering Change Request (ECR)

A request to modify a design, product, or process.

Environmental Impact Reports

Documents that assess and record the effects of an industrial activity on the environment.

Ergonomics

The study of worker efficiency and comfort on the production line. It also includes actions to adapt the work environment for employee comfort and safety.

Failure Mode and Effects Analysis (FMEA)

A preventive methodology that identifies and evaluates potential failures in processes, products, or systems before they occur.

FIFO

'First In, First Out' inventory management method, where the oldest products are used first.

Final Product Validation

Testing and certification to confirm that the final product meets customer requirements and expectations.

Finished Product

Finalized item ready for customer delivery.

First-Party Audit

An internal audit conducted by the organization itself or by an entity on its behalf, aimed at evaluating the conformity of its own systems, processes, and procedures.

Flowchart

A graphical representation of process steps, used to map and analyze production processes.

Foundry

Manufacturing process in which molten material is poured into a mold to form solid parts in the desired shape.

Incident and Accident Analysis

Investigation of the causes of workplace failures to implement corrective and preventive measures.

Incoming Inspection

Verification of compliance for materials received from suppliers.

Industrial Automation

The use of control systems to operate industrial equipment and processes.

Industry 4.0

Integration of digital technologies in industrial production.

Information Technology (IT)

The use of information systems to support production operations.

Injection Molding

Manufacturing method in which materials, usually plastics, are molded under high pressure inside molds.

Internet of Things (IoT)

Connection of devices and systems to collect and share data.

Inventory

Verification of material or product stock quantities against system records.

IoT Sensors

Use of connected sensors to monitor and optimize processes in real time.

ISO 14001

International standard setting guidelines for corporate environmental management.

ISO 45001

International standard defining requirements for occupational health and safety management systems (OHSMS).

ISO 9001

International standard for quality management systems.

ISO 22000

International standard for food safety management systems.

Just-in-Time (JIT)

Production system that reduces inventory by manufacturing only what is needed to meet immediate demand.

Kaizen

Continuous improvement philosophy, part of Lean Manufacturing.

Kanban

Visual tool for controlling and managing production flow.

Law

Set of legal regulations governing the production and commercialization of goods and services.

Layout

Physical arrangement of machines, equipment, and workstations on the factory floor to optimize production flow.

Lead Time

Total time required to transform an order into delivery, from start to finish.

Lean Manufacturing

Production system aimed at eliminating waste and increasing process efficiency.

Lean Production

Production system aiming for maximum efficiency with minimal waste.

Machining

A manufacturing process that removes material from a raw piece to create specific shapes and dimensions.

Manufacturer

A company or individual responsible for producing goods or products from raw materials. The manufacturer is responsible for the entire production process, from product conception to final delivery to the customer, ensuring quality and compliance with applicable specifications and standards.

Manufacturing Execution System (MES)

Software used to monitor and control manufacturing operations.

Material Planning

Management of the quantity and timing of material acquisition required for production.

MRP (Manufacturing Resource Planning)

System that plans the acquisition and use of materials, aligning inventories with production needs.

MSA (Measurement Systems Analysis)

Analysis of measurement systems, evaluating the accuracy and reliability of measurement methods.

Non-Conformity

Failure to meet a specified requirement or standard procedure.

Non-Destructive Testing

Verification that a product or component operates as designed under specific conditions.

Occupational Safety

Employee training to prevent accidents and comply with workplace safety regulations.

Packing

Packaging and preparation of products for transportation.

PDCA (Plan-Do-Check-Act)

Continuous improvement cycle used in various processes.

Picking

Selection of items from inventory to fulfill orders.

Pilot Batch

Batches produced to verify process and equipment suitability before large-scale production.

PPAP (Production Part Approval Process)

Process for approving production parts.

PPE Management

Control of the supply, use, and maintenance of Personal Protective Equipment (PPE).

PPE Record Sheet

A document recording the issuance and use of Personal Protective Equipment by employees.

PPM (Parts Per Million)

Quality measurement indicating the number of defects per million parts produced.

Predictive Maintenance

Technique to predict equipment failures before they happen.

Problem Solving

A structured process for identifying and correcting failures.

Process Simulation

Use of virtual models to test and optimize production processes.

Process Validation

A set of activities proving that a process can consistently produce products of predefined quality in an integral and reproducible manner.

Product Development

The process of creating and improving new products and components.

Product Engineering

The field responsible for designing, developing, and optimizing products, considering functionality, cost, and feasibility.

Product Life Cycle

The stages a product goes through, from conception to market discontinuation.

Product Safety

Guarantee that the product does not pose risks to consumers.

Prototypes

Initial models of a product created for testing and validation before large-scale production.

Quality Alert

A notification added on the factory floor to highlight quality-related issues or risks.

Quality by Design (QbD)

Systematic approach to product development, establishing comprehensive requirements throughout the entire production chain to ensure higher quality, efficacy, and safety.

Quality Complaint

Record of problems related to product or service quality.

Quality Testing

Inspection and testing to ensure product compliance.

Raw Material

Material used as an input in product manufacturing.

Recall

Notification for repair or replacement of defective products already in customer use.

Research, Development, and Innovation (RD&I)

Process aimed at creating and improving products, technologies, and processes to meet market demands or innovate.

Reverse Logistics

Process of returning products or waste for recycling, disposal, or reuse.

RFMEA (Reverse Failure Mode and Effects Analysis)

Reverse analysis to identify potential failure modes in products already in use.

Root Cause

An analysis method to identify the primary cause of a nonconformity or food safety issue.

Root Cause Analysis (RCA)

A methodology used to identify the root cause of problems.

SCADA (Supervisory Control and Data Acquisition)

Real-time monitoring and control system for industrial processes.

Safety Inspections

Regular evaluations to identify and correct workplace hazards.

Scope of Actions

The range of measures taken to correct or improve processes.

Second-Party Audit

Sem descrição

Semi-Finished Products

Products that have undergone part of the production process but are not yet finalized.

Shop Floor

Production area where products are manufactured.

Six Sigma

A process improvement methodology focused on defect reduction.

Skip lote

A reduced inspection method applied to selected batches based on consistent quality.

Special Characteristic

Critical requirements of a product that affect its safety or functionality.

Standard

Document establishing technical requirements and criteria to ensure product and service quality and safety.

Standard Operating Procedure (SOP)

Detailed instructions for performing specific tasks consistently and safely.

Statistical Process Control (SPC)

A technique that uses statistical methods to monitor and control production process quality.

Subcomponents

Smaller parts that make up a larger product.

Supplier Management

Coordination and evaluation of suppliers within the supply chain.

Supplier Qualification

Process of evaluating and selecting suppliers based on quality and risk criteria, also known as supplier approval.

Supply Chain Management (SCM)

Coordination of all processes involved in product production and delivery.

Sustainability

Practices aimed at minimizing the environmental impact of production.

Takt time

The production pace required to meet customer demand.

Temperature and Pressure Control

Monitoring and adjusting these critical parameters during industrial processes to ensure quality and efficiency.

Third-Party Audit

An independent external audit conducted by a third-party entity, such as a certification body, to verify an organization's compliance with specific standards and regulations, usually with the aim of obtaining certification.

Top Management

The group of executives responsible for the strategic and operational management of a company.

Total Productive Maintenance (TPM)

Strategy to maximize equipment efficiency.

Traceability

Ability to track the origin and history of a product and/or critical information throughout its entire lifecycle.

Training Matrix

Tool for mapping employee competencies and identifying training needs.

Value Stream Mapping (VSM)

Lean tool used to identify and eliminate waste in production processes.

Visual Inspection

Visual verification of parts or products to identify defects.

Warehouse

A space designated for the storage and control of materials, tools, and supplies used in production.

Waste Management

Planning and execution of strategies to minimize, reuse, or dispose of waste in an environmentally responsible manner.

Welding

A process for joining materials, usually metals, using heat, pressure, or both.

Work Incidents

Unexpected events occurring during work activities but not resulting in significant injury or damage.

Work Instruction (IT)

Document detailing step-by-step procedures for performing a specific task.

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