23 item(s)
White Paper
Read this article and learn how to make your company's workplace safety program practical and how each area should get involved.
Is Your Safety Program Practical?
Электронная книга
Read this eBook to find out about the nine pillars to help companies in the chemicals sector overcome barriers to digital transformation and excellence.
How to achieve operational excellence for companies in the chemicals sector
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Электронная книга
Some basic activities, ordered logically, to promote simple but efficient guidance for an EHS management program.
How to Improve Environmental, Health and Safety (EHS) Management
White Paper
The EHS department can be housed in a wide variety of locations within an organization. What is its optimal placement?
The “Right Home” for Environment, Health and Safety
Брошюра
SoftExpert is a comprehensive solution that covers all the requirements determined by the ISO 45001 and related regulations.
ISO 45001
White Paper
In this White Paper, Rick Leopoldi discusses the what are service level agreements (SLAs), their importance, what they require and how to develop a plan to start SLA's.
IT Services Management – A Description of Service Level Agreements
Webinar
Watch this webinar and find out what changes in the new ISO 45001, key requirements, benefits and how you can start implementing the standard.
Replacing OHSAS 18001: What do you know about ISO 45001?
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
White Paper
The importance of having a communication methodology in place when implementing an IT Service Management process.