SoftExpert ICM

The platform allows employees, customers, partners and suppliers to participate in the ideation process, offering an organized and safe collaborative space for generating ideas, innovation and changes. SoftExpert ICM enables the transformation of ideas and concrete results. The tool makes it possible to define criteria and formulas to evaluate, score and classify ideas proposed, making the process more transparent and helping you to make decisions consistently, enabling you to promote the most promising ideas for the next stage of innovation: implementation.

SoftExpert’s solution allows organizational changes to take place effectively, optimizing the implementation of new projects and maintaining the performance of the company’s operations. SoftExpert ICM controls all the processes in the transformation cycle, including change requests, opening of new projects, task planning in Kanban, impact analysis, implementation and post-deployment monitoring. In addition, it provides documentation, review, and reporting tools to increase the visibility of transformation processes.

The use of resources and technologies to manage innovation and change can be controlled through automated flows, integrated content and distribution controls. A complete management tool that makes automated decision-making possible, enabling scalability of activities. In short, the tool offers total control over innovation and change processes, giving the entire team visibility. Every company issue, like business rules, content and processes, is integrated for easy application according to international standards and regulations such as: ISO 9001, PMBOK, Good Manufacturing Practices, Six Sigma, ITIL, IATF 16949, FDA, CMMI, and BSC, among others.