Biens de consommation
Algodonera Avellaneda, a leading Argentine cotton gin, optimized quality and indicator management with SoftExpert CPM and EQM solutions, enhancing compliance with ISO standards and achieving significant paper reduction
Webinar
Incident vs. Problem: How to differentiate and manage it
The difference between incidents and problems as well as the steps of proactively identifying and managing them.
The objective of Incident Management is to restore the service as quickly as possible to meet Service Level Agreements (SLAs) while the emphasis of Problem Management is to resolve the root cause of errors and to find permanent solutions.
Unfortunately today, many organizations do not manage incidents and problems accordingly due to the confusion and fear of it being a hard or complicated process when actually, it can be quite simple especially when using the proper tools.
In this webinar, we will discuss the difference between incidents and problems as well as the steps of proactively identifying and managing them and how the proper tools can make this process simple and easy.
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Les entreprises leaders font confiance à nos solutions
AutomobileSoftExpert SuiteÉtats-Unis
Yorozu Alabama reduced document approval times by more than 80% with SoftExpert Suite
Technologie
With savings exceeding $1 million and a 1000% ROI, the solution consolidated systems, automated tasks, and is preparing the company for an even more efficient future
Services de SantéPharmaceutique et Sciences de la Vie
Premier fournisseur mondial de collagène de qualité médicale et d'autres biomatériaux transformés améliore la gestion de la qualité et le contrôle de la conception avec SoftExpert
Exploitation minière et métallurgie
Liasa increases efficiency in document, supplier and ESG management by 60% with SoftExpert's solution
Pharmaceutique et Sciences de la Vie
Farmindustria optimizes quality management and Good Manufacturing Practices with SoftExpert Suite (Document, Action Plan, Audit), centralizing documents, automating processes, and ensuring regulatory compliance
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La présence mondiale de SoftExpert, avec des opérations sur tous les continents, stimule sa croissance en offrant un service solide et personnalisé, adapté à chaque marché local.
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