What Makes Improvement Continuous?

Continuous improvement should be a focus for all companies. It allows companies to cut costs, improve their processes and drive results.

If it is such a good thing, why is it so difficult for most companies to be better organizations every day? Why do we still see so many companies stagnant or with small and irregular improvements?

In this webinar, Warren Knight discusses these questions and presents some suggestions for organizations to achieve continuous improvement. He also lists some behaviors and actions companies should adopt.