In today’s intense competitive market, companies have been constantly impacted with quality regulations changes in products and services. Making the quality management a challenging task for any industry, where companies are consistently trying to engage with their customers, delivering the best performance they can.
Utilizing tools and resources along with ethic and good practices that companies achieve their intended goals and even though companies are succeeding, most process are unstructured within organizations and are confused by the ever-changing rules on the market.
On this webinar, Raphael will analyze the latest changes on the ISO 9001:2015 that affect companies procedures and documentation. Encompassing all terms, procedures and situations that will impact processes regarding quality management system.