28 item(s)
Кейсы
Hypofarma integrates ERP with SoftExpert Suite and advances digital transformation.
Hypofarma integrates ERP with SoftExpert Suite and advances digital transformation
Webinar
Watch to this webinar and find out more on how a Document Control System may help companies to ensure regulatory compliance.
How to establish a Document Control System to ensure ISO and FDA compliance
Электронная книга
Read this eBook to find out the eight pillars to help life sciences companies overcome barriers to excellence.
How to achieve Operational Excellence in the Life Sciences Industry
Электронная книга
Read this eBook and learn about 8 cornerstones that help in overcoming obstacles on the journey to Industry 4.0.
Building a digital company: 8 cornerstones for success in Industry 4.0
White Paper
Read this article and find out more on how a Document Control System may help companies to ensure regulatory compliance.
Why my electronic “Document Control System” may only be a “Document Management System”
Видео
Software for the management of the pharmaceuticals and biotechnology sector, promoting the efficiency of the production process and using the best practices of the market.
Фармацевтика и биотехнологии
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
White Paper
In this White Paper, Rick Leopoldi discusses the what are service level agreements (SLAs), their importance, what they require and how to develop a plan to start SLA's.
IT Services Management – A Description of Service Level Agreements
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
White Paper
The importance of having a communication methodology in place when implementing an IT Service Management process.