18 item(s)
Электронная книга
Read this eBook and find out how the GDPR can impact your business. Find out how to adapt to ensure compliance with the standard.
GDPR: Is your company ready?
Электронная книга
Read this eBook to find out about the nine pillars to help companies in the chemicals sector overcome barriers to digital transformation and excellence.
How to achieve operational excellence for companies in the chemicals sector
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Webinar
Watch this webinar and find out what changes in the new ISO 45001, key requirements, benefits and how you can start implementing the standard.
Replacing OHSAS 18001: What do you know about ISO 45001?
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Электронная книга
Read this eBook that gives to you a step-by-step guide on how to efficiently design and deploy IT services in your company.
How to Implement IT Service Management that Supports Your Company’s Strategy and Objectives
Электронная книга
This eBook was designed to help companies select the best BPM solution and to take process improvement to the next level.
10 advanced features every BPM solution should have
Webinar
A webinar that shows a practical example of how to model and automate a business process, from start to finish, in less than 30 minutes.
How to model and automate a process in less than 30 minutes
Брошюра
CBOK
Видео
SE Incident is a software that ensures that product and process issues are properly and efficiently handled.