28 item(s)
Видео
SoftExpert SLM provides tools for an organization to manage suppliers throughout the lifecycle of a relationship.
Supplier Lifecycle Management — SLM
Электронная книга
Read this eBook and learn how to make your process for handling non-conformities and corrective actions more robust.
Nonconformities and Corrective Actions: The ultimate guide to solve problems in a smart way
White Paper
Read this article and find out more about 3 pillars for effective supplier management and how they help to build a system that is accurate, responsive, and efficient.
3 Pillars of Effective Supplier Management
Электронная книга
Read this eBook and discover the ten strategic processes that help retail companies drive innovation and improve business excellence.
How to promote digital transformation in the retail industry
White Paper
How to choose the right suppliers, service providers and sub-tier suppliers, and how to monitor them to ensure FDA compliance.
Managing your Medical Device suppliers — Tips for ensuring they are truly FDA compliant
Брошюра
SoftExpert SLM provides tools for an organization to manage suppliers throughout the lifecycle of a relationship.
Supplier Lifecycle Management — SLM
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
White Paper
In this White Paper, Rick Leopoldi discusses the what are service level agreements (SLAs), their importance, what they require and how to develop a plan to start SLA's.
IT Services Management – A Description of Service Level Agreements
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
White Paper
The importance of having a communication methodology in place when implementing an IT Service Management process.