34 item(s)
White Paper
Find out the characteristics of high reliability organizations and how your organization can also benefit.
Becoming a High Reliability Organization Through Defect Elimination
Webinar
Watch this webinar and find out how to keep your backlog under control and avoid the perception that it is a black hole.
The Black Hole of Maintenance: Backlog
Webinar
Watch this webinar and find out how to create reliable, consistent and efficient job maps with clear and concise work instructions.
Job Mapping — How to Develop Great Job Plans
White Paper
Read this article and see how to make maintenance planning and management of replacement materials more efficient.
How to Create an Effective Maintenance Planning and Storeroom Partnership
White Paper
Read this article to find out how to avoid some pitfalls of maintenance management during the COVID-19 Pandemic.
Equipment Maintenance Still Required During the COVID-19 Pandemic
White Paper
Read this article to learn how to deal with conflicts between the production and maintenance areas and improve their productivity.
Maintenance vs. Production: How to Mend the Relationship
White Paper
Understand ISO 17025 Requirements and Effectively and Safely Manage Testing and Calibration at your Laboratories.
ISO/IEC 17025 — Requirements for Testing and Calibration Laboratories
White Paper
Read this article and find out more about how to prevent the maintenance area from losing its strategic position and to keep it from acting in a purely reactive manner.
Why Maintenance Departments Regress
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
White Paper
In this White Paper, Rick Leopoldi discusses the what are service level agreements (SLAs), their importance, what they require and how to develop a plan to start SLA's.
IT Services Management – A Description of Service Level Agreements
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.