23 item(s)
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Электронная книга
How technology can contribute by supporting and automating the main steps in a food safety management system.
How Technology Can Improve Food Safety Management
Webinar
Some guidance on which essential features to look for and how to get your Food Safety Management System implementation off to a fantastic start.
9 Essential Features for a Food Safety Management System
White Paper
In this White Paper, Rick Leopoldi discusses the what are service level agreements (SLAs), their importance, what they require and how to develop a plan to start SLA's.
IT Services Management – A Description of Service Level Agreements
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Webinar
Watch the Webinar and learn how ISO 22000 can help your company gain recognition for its commitment to food safety.
Understanding food safety under ISO 22000
White Paper
The importance of having a communication methodology in place when implementing an IT Service Management process.
Developing an effective ITSM communications plan
Видео
SE Food Safety is a software that manages food safety by comprehensively addressing biological, chemical, and physical hazards.
Food Safety Management — SoftExpert Безопасность пищевой продукции
Брошюра
Get to know about SoftExpert Food Safety and all its features and capabilities.
Безопасность пищевой продукции
White Paper
An ISO 20000 overview, its key clauses and the link between ISO 20000 and other standards.