AutomobilindustriePortugal
Simoldes Plastic Division increases productivity in Portugal with SoftExpert
White Paper
How to Control Externally Provided Processes, Products and Services
How to select and manage external providers (processes, products and services) taking into account performance and risk-based thinking.
With the publication of ISO 9001:2015, we saw a change in heading from the ISO 9001:2008 version “Purchasing” (7.4) to “Control of externally provided processes, products and services” (8.4). Within IATF 16949:2016, the automotive industry has added much more stringent requirements against this requirement, including supplier selection, supplier quality management system development, supplier monitoring, second party audits and supplier development.
This has led to questions on what the scope of these requirements is and which suppliers have to be included/managed to meet the requirements.
In this article, Paul Hardiman details each type of external provider, namely processes, products and services, and how they should be selected and managed taking into account performance and risk-based thinking.
Abonnieren Sie unseren Newsletter
Führende Unternehmen vertrauen auf unsere Lösungen
Finanzdienstleistungen
SoftExpert IDP uses artificial intelligence and machine learning to quickly convert complex documents into relevant data, effortlessly streamlining critical processes with just a few clicks
QMSSoftExpert SuiteKonsumgüter
Find out how CIT - Companhia Industrial Têxtil improved its processes to boost customer satisfaction
Lebensmittel und GetränkeSoftExpert SuiteBPM
Mexican company Arca Continental reduces the time dedicated to Document Management by 28% with SoftExpert
Technologie
With savings exceeding $1 million and a 1000% ROI, the solution consolidated systems, automated tasks, and is preparing the company for an even more efficient future
Herstellung
Adami S.A. increases performance with SoftExpert's strategic indicator management solution
Globales Denken mit lokalem Service
Die globale Präsenz von SoftExpert mit Niederlassungen auf jedem Kontinent treibt das Wachstum durch einen starken, persönlichen Service voran, der auf jeden lokalen Markt zugeschnitten ist.
Kontaktieren Sie uns