Language:
🇺🇸 Englisch
🇧🇷 Portugiesisch
🇪🇸 Spanisch
🇩🇪 Deutsch
🇫🇷 Französisch
🇮🇹 Italienisch
🇹🇷 Türkisch
Steigern Sie die Zusammenarbeit und die Compliance in Ihrem Unternehmen mit der integrierten SoftExpert Suite-Plattform.
Modulare und integrierte Lösungen, die zusammenarbeiten, um Effizienz und betriebliche Exzellenz in Ihrem Unternehmen zu fördern.
• Service Level Agreement (SLA)
• Anforderungsverlauf
• Self-Service-Portale
• Servicekatalog
How to Implement IT Service Management that Supports Your Company's Strategy and Objective
HerunterladenInnovation management - how to ensure competitiveness and sustainability in your business
Herunterladen"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."
Ademir José Carota - Managing Director of Sicoob Cocred
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."
Ademir José Carota - Managing Director of Sicoob Cocred
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
Sparen Sie Zeit, gewährleisten Sie die Einhaltung von Vorschriften und verbessern Sie die Rückverfolgbarkeit in der Agrarindustrie.
Senken Sie Kosten, steigern Sie die Produktivität und gewährleisten Sie die Einhaltung von Standards wie IATF 16949.
Steigern Sie die Effizienz, fördern Sie die Zusammenarbeit und halten Sie sich an die ISO-Normen 14001 und 45001.
Steigern Sie Effizienz und Exzellenz: optimieren, dokumentieren und nahtlos überwachen.
Automatisieren Sie Prozesse, gewährleisten Sie die Einhaltung von Vorschriften und beschleunigen Sie die Produktfreigabezyklen.
Stärken Sie die Agilität, steigern Sie die Projektgewinne, digitalisieren Sie und skalieren Sie die Produktivität auf neue Höhen.
Steigern Sie die betriebliche Effizienz, senken Sie die Inventarkosten und verbessern Sie das Produktmanagement.
Steigern Sie die betriebliche Effizienz, indem Sie Prozesse integrieren, Projekte verwalten und Risiken in Ihrem Betrieb analysieren.
Maximieren Sie die Effizienz im Risikomanagement und stellen Sie die Compliance mit KI-gestützten Erkenntnissen und vollständiger Dokumentennachverfolgbarkeit in der Cloud sicher.
Optimieren Sie die Gesundheitsversorgung: standardisieren Sie Verfahren, optimieren Sie Ressourcen und gewährleisten Sie die Einhaltung von Vorschriften.
Verwandeln Sie Daten in Produktivität, reduzieren Sie Ausfallzeiten und steigern Sie Effizienz, Qualität und Gewinne.
Transformieren Sie das AEC-Management: optimieren Sie Prozesse, reduzieren Sie Risiken und steigern Sie die Produktivität.
Automatisieren Sie Prozesse, gewährleisten Sie die Einhaltung von Vorschriften und beschleunigen Sie die Produktfreigabezyklen.
Vereinfachen Sie Prozesse, verbessern Sie die Zufriedenheit und erfüllen Sie Lebensmittelstandards wie FSSC 22000.
Optimieren Sie die Produktentwicklung, treiben Sie technologische Innovationen voran und gewährleisten Sie die Einhaltung von Standards wie AS9100.
Überarbeiten Sie Prozesse, um außergewöhnlichen Bürgerunterstützung effizienter zu bieten.
Reduzieren Sie die Kosten für die Einhaltung gesetzlicher Vorschriften, steigern Sie die Produktivität und mindern Sie Risiken.
Fördern Sie Innovation, optimieren Sie Prozesse und halten Sie die ISO 27001- und 9001-Standards ein.
Optimieren Sie das Inventar, rationalisieren Sie die Wartung, gewährleisten Sie die Sicherheit und steigern Sie die Produktivität.
Enterprise
Language:
🇺🇸 Englisch
🇧🇷 Portugiesisch
🇪🇸 Spanisch
🇩🇪 Deutsch
🇫🇷 Französisch
🇮🇹 Italienisch
🇹🇷 Türkisch
The solution helps the company maintain its ISO 9001 and ISO 14001 certifications
The company manages around 500 documents and 150 indicators through the platform
Over 400 process-related issues have already been resolved using the solution
With more than 15 years in the market and a team of 130 employees, BN Papéis has the capacity to produce 55 tons of specialty paper per day, ranging from 18 to 50 grams per square meter (g/m²), in various formats for a wide range of applications. The company supplies all Brazilian states, as well as Argentina, Mexico, and Bolivia.
As operations grew more complex and quality standards rose, BN Papéis realized it was time for a change. Manual controls and scattered spreadsheets could no longer keep up with the pace of the business.
“Our management was spreadsheet-based and extremely time-consuming,” explains Delton Digelmas Giacomozzi, IT Supervisor at BN Papéis. “Audit failures kept recurring because document control was manual, and we faced many challenges when it came to registering, analyzing, and addressing nonconformities.”
Manual data compilation for document and performance management led to errors, rework, and prevented the team from focusing on more strategic tasks. It was time to find a solution that could automate processes and bring more control, speed, and security to daily operations.
To take its management practices to the next level, BN Papéis implemented SoftExpert Suite. The company adopted the platform’s Document, Performance, Projects, Problem, Action Plan, and Process components—an integrated, robust solution designed to support management excellence, process optimization, and regulatory compliance. Today, around 30% of employees use the system as part of their daily routines, boosting efficiency, organization, and control.
With SoftExpert Suite, BN Papéis unified the management of documents, KPIs, and projects into a single platform, bringing greater speed, control, and efficiency to its operations. The solution has also become a key ally in maintaining ISO 9001 and ISO 14001 certifications, ensuring compliance with regulatory requirements.
Today, the entire lifecycle of documents, performance metrics, and indicators is managed digitally—resulting in time savings, faster deliverables, and a significant drop in nonconformities. The impact is clear: roughly 500 documents and 150 indicators are monitored through the system, and more than 400 process-related issues have been resolved since implementation.
"SoftExpert Suite was the most complete solution we found on the market. Now, document control is effective, and strategic planning execution has improved because users can easily monitor deviations, analyze data, plan, and take action while keeping a full history of decisions," says Delton Digelmas Giacomozzi, IT Supervisor at BN Papéis.
By embracing digital transformation through SoftExpert Suite, BN Papéis has achieved more than just process efficiency—it has gained security, traceability, and a solid foundation for sustainable growth. Technology is no longer just a support function; it has become a strategic part of the business, connecting people, processes, and results.
And the journey is far from over. The company continues to explore new ways to expand its use of the platform, bringing more areas on board and further strengthening its culture of continuous improvement.