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Financial services are experiencing times that are both exciting and challenging. The emergence of new technologies has led to the creation of products, services and types of relationships that were unthinkable before.
Yet new regulations and increased competition have put both traditional financial institutions and FinTech newcomers to the test. All of them need to cope with this pressure and still delight and engage an increasingly informed and demanding consumer.
In this eBook, we present the main challenges that companies in the financial sector need to face and the opportunities to be explored to stay ahead in the market.