Customer
Drive customer loyalty, satisfaction, and success in your business. An ideal solution for companies that want to put the customer at the center of their operations and achieve exceptional results.
More efficiency for your routine
Customer Centralization
Customer Centralization
Customer Categorization
Customer Categorization
Increased customer satisfaction
Increased customer satisfaction
Compliance with standards
Compliance with standards
Organize customer records in a practical way with data centralization software
Data management
Manage customer data quickly and easily by gathering all information in one place, such as documents, contracts, certificates, and statements.
Efficient search
Optimize the search for registered customers using categories, keywords, or related attributes.
Process automation
Automate repetitive tasks and processes, such as sending follow-up emails and scheduling meetings, to increase team efficiency and productivity.
Customizable questionnaires
Create custom forms and send them to your customers using the integration with SoftExpert Survey.
Centralized information
Visualize FMEAs, audits, requirements, and APQP-PPAP activities associated with customers.
Integration
Integrate the tool with different communication channels to ensure consistent, omnichannel communication with customers.
Bring this solution to your company
Why do customers choose SoftExpert
Comau
Hyundai
Buschle e Lepper
Dos Pinos
Discover the solutions that are part of SoftExpert Customer
Enterprise Asset - EAM
SoftExpert EAM is a complete enterprise asset management software. It supports the development of comprehensive calibration and maintenance plans, extending equipment lifespan, improving asset reliability, and ensuring compliance with international standards such as ISO 50001, ISO 55000, ISO 55001, and ISO 17025.
Environment, Health, and Safety - EHSM
Drive EHS maturity with a platform that centralizes risks, permits, KPIs, and corrective actions in one place. Ensure full compliance with ISO 14001 and 45001, proactively reduce incidents, and deliver measurable results to stakeholders, customers, and investors.
Product Lifecycle - PLM
Improve your product lifecycle management efficiently and cost-effectively, from conception, design, manufacturing and services to delivery and tracking. Do all of this with an accessible, easy-to-use and completely web-based product lifecycle management system.
Enterprise Quality - EQM
Modernize your quality management system (QMS) with an end-to-end solution, reduce the effort to ensure and maintain compliance, gain agility and transparency, and drive continuous improvement with greater efficiency and control so your organization achieves excellence and increases customer satisfaction.
Supplier Lifecycle - SLM
Improve the control and quality assessment of your suppliers throughout supplier lifecycle operations, from their initial identification and qualification to performance monitoring and supply base rationalization, using an intuitive and uncomplicated supplier lifecycle management software.
Environmental, Social, and Corporate Governance - ESG
Efficiently manage every ESG initiative, by operating unit and scope, on a single platform. Structure your policies, centralize indicators, automate calculations, and monitor risks and compliance in real time, all within one secure, flexible, and fully integrated system.
Compliance with global privacy and security standards
Advanced data protection
SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.
Integrate with your ERP, CRM, Office365, and much more
Connect SoftExpert Suite to other business tools already used in your organization.
Worldwide Office Locations
Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.
An award-winning platform recognized by customers
