Competency Models and Performance Management — Getting It Right
How to create effective KPI dashboards
Raphael Arias has graduated in Information Technology with a major focus on SaaS solutions and also a MBA degree in Marketing at Sustentare with emphasis on CRM strategies. He has experience in developing marketing projects on IT and logistics industries, accomplishing deeds on quality & risk management systems, customer relationship, e-learning and also managing business events on global companies. He is also certified in growth hacking strategies, Neuro-linguistic programming on sales and project management.