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Software for the management of the healthcare sector, promoting the efficiency of the production process and using the best practices of the market.

This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.

The Innovation Program fostered an innovative environment and boosted the company's organizational performance.

Read this eBook and know ten pillars that provide support and help overcome obstacles in the journey of excellence.

How technology can contribute by supporting and automating the main steps in a food safety management system.

In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.

In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.

In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.

Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.

Watch the Webinar and learn how ISO 22000 can help your company gain recognition for its commitment to food safety.

Learn how the SoftExpert Excellence Suite can help health industry organizations to overcome the challenges of quality and efficiency.

The importance of having a communication methodology in place when implementing an IT Service Management process.