SBMTEC Transformação Digital

Success Case
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“Our partnership with SoftExpert brought together two companies with the same goal: sustainable growth. We were looking for a reliable partner committed to continuous improvement and solutions that are consistently kept up to date. Bringing these shared objectives together has generated significant and sustainable results for both companies.”
Sérgio Bezerra Mendes, Managing Partner at SBMTEC Transformação Digital

Sérgio Bezerra Mendes, Managing Partner at SBMTEC Transformação Digital

Focus on Ready-Made Solutions

Since 1999, SBMTEC has implemented configurable SoftExpert solutions, expanding its customer base

Winning Major Clients

Vale, IVECO, and Nemak are among the clients SBMTEC has acquired through its partnership with SoftExpert

Accelerating Growth

After averaging 12% annual growth over the past four years, SBMTEC is already reporting growth of approximately 50% in 2026

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SBMTEC Transformação Digital specializes in reducing costs, improving processes, and increasing corporate productivity through digital transformation by marketing and implementing management support software that complements ERP systems. A partner of SoftExpert since 1999, the company has evolved from developing custom software to implementing off-the-shelf solutions and providing services related to standards and compliance; today, it serves large-scale clients across various sectors. With a team that is constantly advancing its technical expertise, SBMTEC works to ensure operational excellence for its clients.

    The partnership has generated more than 170 business opportunities and includes major brands such as Vale, IVECO, and Nemak.

    In 1999, SBMTEC moved away from custom software development, which served only a few clients and depended on projects with defined timelines, to focus on SoftExpert’s ready-made, configurable solutions. The integration was a collaborative effort, as SoftExpert was developing its sales and implementation methodologies at the same time, while SBMTEC’s customer training process adapted seamlessly to the new approach.

    This change transformed the company’s business model, enabling it to sell off-the-shelf products and related services backed by expertise in standards and compliance requirements. As a result, SBMTEC gained recurring revenue and greater predictability, allowing it to invest in its operations. Over the course of 27 years, the company has also contributed suggestions to improve SoftExpert solutions, such as consolidating records for departments, roles, and users, and developed a solution for idea and innovation management around 2018.

    Today, the partnership has generated approximately 170 business opportunities, reaching clients such as Vale, IVECO, and Nemak, as well as supporting projects at Grupo Hermes Pardini, Unimed Vitória, and Total Linhas Aéreas. Over the past four years, SBMTEC has achieved average annual growth of 12% and is already reporting growth of approximately 50% in 2026.

    At Grupo Hermes Pardini, the platform gave rise to the iO2 Innovation Program. According to Irilda de Oliveira Costa, the group’s Project and Innovation Manager, “the program fostered an innovative environment and enhanced the company’s organizational performance.”

    Sérgio Mendes, Managing Partner at SBMTEC, envisions another 30 years of partnership, with new modules and solutions that expand SoftExpert’s portfolio and address a broader range of customer needs.

    Partnership Highlights:

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