How Good is Your Process Management Approach?

How flexible are your processes? Are they lean? Do you know which one needs more attention? A successful process management approach must take these questions into account.

The process approach covers the management, definition and interaction of the processes designed to achieve the goals defined by the organization. In order to bring benefits, it should be applied wisely, keeping in mind the objective behind the process.

In this article, Nicolas De Dobbeleer presents a few critical issues to consider when designing processes: culture/context, effectiveness, efficiency, flexibility, compliance, and ownership.