About the content
Crises and scarce resources are some of the challenges that public institutions face day-to-day. Add to this inefficient management models with bureaucratic processes that prioritize procedures over results, and what we get are administrations with tight or insufficient budgets.
Today's society is moreover experiencing an unprecedented time of interaction and engagement, largely driven by the ease and availability of means of communication. This self-organization, which has been naturally occurring in society at large, means even greater pressure for quality services in the public sector.
In this eBook, we highlight ten strategic processes to help public sector organizations drive innovation and achieve a model of excellence. We also explain how SoftExpert solutions can help to automatically incorporate each element in your initiatives across the business.