Collaboration: A Success Factor for Organizational Excellence

Organizations that have implemented excellence models have experienced exceptional results. This includes better employee engagement, good governance, customer satisfaction, continually improved work processes, strong supplier relationships, better use of resources and balanced financial results.

Although good work has been done over the past 25 years, the overall effort remains rather fragmented and siloed. Companies still have a lot of room to evolve in terms of performance improvement.

In this article, Dawn Ringrose speaks about the tremendous opportunity at hand to educate the working population about the positive relationship that exists between implementing an excellence model and improving organizational performance. She also examines the current state and desired future state of excellence models.