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Unimed Vitória reduced manual work and began managing every stage of the document lifecycle within SoftExpert QMS. The creation, review, and approval workflows were standardized, traceable, and monitored in real time
With digitalized processes and unified validation routes, the organization minimized inconsistencies, eliminated manual signature collection, and reduced approval gaps. Around 2,000 employees now use the solution daily
The platform increased transparency across departmental workflows, ensuring greater document availability, structured access levels, and alignment with the Quality Management System requirements