"We have experienced greater agility and ease in the execution of tasks. This has reduced the time each employee takes to complete tasks, allowing them to focus their energy on other tasks. The results include time-saving, resource reduction and increased productivity."
Luis Faustino - Simoldes Group IT Director for the plastics division
End-to-End Process Automation
With SoftExpert BPM, Simoldes standardized and digitized its operations, cutting down on rework and speeding up execution
Stronger control over changes and issues
By automating incident and change management, the company improved process governance and reduced manual effort
Data-Driven improvements
Simoldes now has better visibility and control over daily operations, driving continuous improvement across the board
Simoldes Plastic Division
Simoldes Plastic Division, a Simoldes Group company in Portugal, has approximately 2,700 employees distributed among their 8 factories: six in Europe and two in Brazil. Their operations extend to Spain, France, Germany, Poland and the Czech Republic and serve, principally, the automotive sector, which absorbs almost all the production output of the group. Their main customers are Renault, VW, PSA, Audi, Toyota, Porsche, GM, Skoda, Seat and BMW.
Time to simplify
Simoldes Plastic was looking to boost business productivity, streamline document management, and automate the flow of information across departments. The company faced challenges with manual tasks, paper overload, excessive emails, and parallel controls maintained in spreadsheets.
To overcome these issues, the company implemented SoftExpert BPM, a solution that models, standardizes, and automates end-to-end processes. The tool enables:
- Higher quality and operational efficiency
- Reduced costs, execution time, and bureaucracy
- Elimination of departmental silos
- Monitoring of performance indicators
- Automated management of incidents, deviations, and change requests
"With SoftExpert, we found a BPM solution that helps us to optimize the execution of tasks, by automating routines, reducing physical documents and e-mails. We have significantly reduced the bureaucracy in the administrative processes", says Luis Faustino - Simoldes Group IT Director for the plastics division.
Finding the perfect fit
According to Luis Faustino, the decision to adopt SoftExpert BPM was driven by the solution’s flexibility and modular structure, which allows the replacement of various standalone applications. Centralizing functionalities enabled:
- Simplification of the solution portfolio
- Greater integration with other corporate systems
- Elimination of parallel controls in spreadsheets
- Cross-functional use by all departments within the company
Working smarter, not harder
Faustino explains that processes span the entire organization, allowing all departments to use the tool—improving request efficiency and enhancing control over the information flow.
"We have significantly reduced the bureaucracy in the administrative processes. With SoftExpert, we found a BPM solution that helps us to optimize the execution of tasks, by automating routines, reducing physical documents and e-mails, and avoiding wasted time in their management," says Faustino.
Always getting better
The company plans to further expand the use of the platform, focusing on integrating project management with document management, as well as applying all internal surveys through the SoftExpert Survey component.
