“During our research, we often came across systems that only partially met our needs, which meant we would have to hire two or three separate solutions to fill the gaps. SoftExpert offered broader coverage with a better cost-benefit ratio. Today, the tool is fully integrated into our operations and heavily used. We can generate complete reports, build personalized portals, and track the actions of each department with agility and security. It has brought organization, traceability, and efficiency — and, more importantly, the confidence to keep growing.”
Rodrigo Pimentel - Risk and Controls Manager, Sicoob Coopmil
20% increase in productivity
Automation of critical processes like the Improvement Action Report (RAM) optimized operational routines
More transparent and effective governance
The board of directors gained closer visibility and control over results
Doubled financial performance
Digital transformation drove efficiency and delivered direct impact to cooperative members
Sicoob Coopmil
Sicoob Coopmil is a credit union with 36 years of experience and more than 28,000 members. Founded by military police officers, it is now open to the general public, offering comprehensive financial services and strong social support. The cooperative promotes financial inclusion with fair rates, legal and psychological assistance, and educational partnerships. Certified with ISO 9001:2015 and awarded for excellence in management, Sicoob Coopmil is committed to transparency, sustainability, and social responsibility — actively contributing to community development.
- Kategoriler:
- Financial Services
Sicoob Coopmil grows 100% with the support of SoftExpert technology
Discover how Sicoob Coopmil, a credit union with over 28,000 members, transformed its management and achieved outstanding results through the implementation of the SoftExpert Suite solution. Originally created to serve the São Paulo State Military Police, the cooperative is now open to the entire community and faced the challenge of finding a comprehensive system for governance, risk, and compliance (GRC).
By adopting the SoftExpert platform, Sicoob Coopmil automated critical processes such as the Improvement Action Report, resulting in a 20% increase in productivity and more efficient nonconformity management. Choosing a cloud-based environment (AWS) ensured security, redundancy, and compliance with the highest market standards.
The benefits were significant: beyond reducing the team’s workload and boosting productivity, Sicoob Coopmil achieved greater transparency in governance, with the board of directors closely monitoring results. Implementing SoftExpert technology contributed to the cooperative doubling its performance, positively impacting quality and productivity for all members.
This success story reflects Sicoob Coopmil’s commitment to innovation and its continuous pursuit of excellence, ensuring a stronger and more sustainable future for its members and the broader community.
👉 See how technology is transforming financial cooperatives in practice.
