Eventos

Financial services industry (FSI) is challenged on many fronts, all of them to some degree intertwined, and all of them critical to restoring the health and sustainable growth of the industry. Some of the major FSI IT challenges are the same ones IT managers in all industries are facing.

Quality and safety are essential attributes for companies across the food and beverage production chain, but demonstrating commitment to producing safe food and complying with the initiatives and good practices that regulate food industry activities is not a simple task.

The objective of Incident Management is to restore the service as quickly as possible to meet Service Level Agreements (SLAs) while the emphasis of Problem Management is to resolve the root cause of errors and to find permanent solutions.

The new ISO 9001:2015 was improved to respond to the last marketplace trends. Its structure was rewritten according to the HLS (High Level Structure), to make it easier to use in conjunction with other management system standards, but one of the key and most significant changes comes with the current preventative action process being replaced by “risk-based thinking.”

Project communication is an integral part of your project and, if communications fail, then your project will also fail. Communication management focuses on making sure that stakeholders are understood in terms of their communications needs. It also involves determining what communication outputs will be exchanged over the course of the project (i.e. status updates, minutes of meetings, reports on deliverables etc.). Project managers make careful plans to outline who receives which communications, who is responsible to deliver and respond to communication content, and how and when communications will be delivered.

The number of companies looking for an ISO/IEC 27001 certification is increasing. The marketplace is concerned in improving information security management system (ISMS), with policies and procedures that includes all legal, physical and technical controls.

Webinar que apresenta as novidades do SE Suite 2.0 com a participação do CEO da SoftExpert, Ricardo Lepper.

Como o BPM permite o gerenciamento, monitoramento e otimização dos processos de negócios.

Os princípios, os elementos de desperdício de TI e os desafios para a implementação de uma filosofia de Lean IT.