About the content
The automotive industry continues to be one of the most challenging and vital sector in almost all industrialized economies. Faced with radical changes in environmental policies, commodity volatility and the global market, automotive companies must have a well-rounded quality management system in place in order to succeed.
Meeting customer’s expectations with quality goods and services, satisfying internal and external suppliers and continuously improving process are some of the principles of Total Quality Management (TQM) that can help companies in the automotive industry overcome the challenges they face on a daily basis.
In this webinar, Gus Oliveira does an in-depth analysis of the 7 principles of TQM in the automotive industry and how a combination of these principles with the right tools and regulations can positively enhance quality management in companies – and suppliers – in the automotive sector.