“SoftExpert’s solution is making it easier to monitor consensus workflows across departments. It will enable greater control and availability of documentation, with structured access levels, enhanced security, and confidentiality of Unimed Vitória’s information, as well as full compliance with QMS requirements.”
Heloisa Rodrigues Queiroz, Quality and Process Management Coordinator
End-to-end automation of documentation routines
Unimed Vitória reduced manual work and began managing every stage of the document lifecycle within SoftExpert QMS. The creation, review, and approval workflows were standardized, traceable, and monitored in real time
Higher efficiency and fewer errors
With digitalized processes and unified validation routes, the organization minimized inconsistencies, eliminated manual signature collection, and reduced approval gaps. Around 2,000 employees now use the solution daily
Stronger control and information security
The platform increased transparency across departmental workflows, ensuring greater document availability, structured access levels, and alignment with the Quality Management System requirements