“With SoftExpert Suite, we automated critical processes and integrated different systems into a low-code platform, applying methodologies such as BPMN and KAIZEN in a simple and seamless way. This has given us greater autonomy, efficiency, and agility across the entire operation.”
Pedro Ventura, director of Processes and Compliance
Automation at scale
Over 60 critical processes have been digitalized, eliminating redundancies, reducing errors, and accelerating essential operations
Competitiveness in the sector
More than 1 million workflow instances created and an estimated 20% increase in productivity within the very first year
Integrated management
The deactivation of non-core software and consolidation into a single low-code platform brought greater transparency, traceability, and clarity of responsibilities
Luís Simões
Luís Simões is a leading logistics operator, a benchmark in road flows between Portugal and Spain. Founded in Loures in 1948, the company has also been operating in Spain for more than 30 years. It manages a fleet of 1,148 approved vehicles (owned and subcontracted) and employs over 2,500 people directly.
The company provides integrated logistics services in 25 warehouses with over 403,000 m² of installed capacity across 10 different regions of the Iberian Peninsula. It manages more than 1,790 distribution routes per day, transporting approximately 7 million tons per year and covering 103 million kilometers annually — the equivalent of more than 2,500 trips around the Earth.
With 35 cross-docking platforms and 13 copacking centers, Luís Simões moves millions of units, ensuring products reach customers across different sectors with speed and reliability. This scale demonstrates how the company combines infrastructure, technology, and processes to deliver efficient logistics solutions throughout the Iberian Peninsula.
Luís Simões surpasses 1 million workflow instances with SoftExpert Suite
At Luís Simões, digital transformation is the engine that keeps logistics moving. Every day, thousands of employees depend on efficient, transparent processes to make sure goods get to the right place, at the right time.
To scale operations and eliminate inefficiencies, the company turned to SoftExpert Suite. Using the platform’s low-code capabilities, Luís Simões automated more than 60 mission-critical processes, from invoice validation and purchase orders to supplier management and customer service, while integrating multiple corporate systems and embedding methodologies such as BPMN and KAIZEN.
The impact has been significant:
- 1M+ workflow instances executed to date, with hundreds of daily active users
- 20% boost in productivity within the first year
- Standardized, auditable processes with full traceability and accountability
- Elimination of redundant applications, consolidating operations on a single, sustainable platform
The transformation touches nearly every strategic area of the business, including Quality, Internal Audit, Compliance, Risk Management, Maintenance, Procurement, Distribution, Customer Care, and Finance. By streamlining workflows and centralizing process management, Luís Simões has built a more agile, transparent, and resilient organization, ready to compete in an increasingly complex logistics market.
👉 See how SoftExpert Suite enabled this large-scale automation journey. Watch the video to learn more about the real impact at Luís Simões.
