Zero factory downtime
Rigorous qualification and preventive controls ensured three years of uninterrupted operation by eliminating supply chain failures
80% reduction in raw material waste
End-to-end visibility of quality at the source drastically reduced waste and generated direct inventory savings
50% reduction in manual tasks and rework
Process digitalization eliminated bureaucratic bottlenecks, allowing the quality team to focus on strategic initiatives
Nauterra
Nauterra is the largest seafood producer in Latin America and a global benchmark in the food industry. With a robust infrastructure and a presence in over 65 countries, the group owns iconic brands such as Gomes da Costa, Calvo, and Nostromo. Its operation is defined by scale and excellence: at the Itajaí (SC) plant alone, the company employs over 3,000 people and processes approximately 56,000 tons of seafood annually.
Nauterra digitalizes supplier management, achieving a historic milestone: zero factory downtime for three consecutive years
Through the implementation of process automation, the owner of Gomes da Costa achieved an 80% reduction in raw material scrap and successfully eliminated manual rework in half of its operational workflows.
In an operation processing 56,000 tons of seafood per year, quality management leaves no room for blind spots. For Nauterra, the challenge was critical: transforming a 100% manual supplier qualification process into a standardized, secure, and fully data-driven operation.
"If we arrived at the company today and the system wasn't running, it would be like a blackout. The factory would keep operating, but it would be like driving a car blindfolded", Gilson Becker Costa, Supplier Development Manager at Nauterra.
By implementing the SoftExpert Suite, the company moved away from "driving blind" to take full control of its supply chain. Automation not only optimized the team’s time but also ensured the rigorous compliance required by the food market, resulting in unprecedented operational efficiency and total risk mitigation.
Digital transformation by the numbers:
- ZERO factory shutdowns in the last 3 years due to supplier-related issues.
- 80% reduction in raw material waste.
- 70% reduction in incident severity.
- 50% reduction in manual workload and rework.
▶ Watch now to discover how technology can elevate the maturity of your quality management.
