"Everyone was very satisfied, because in addition to the convenience and cost savings, people are now much more motivated. They no longer need to wait up to two years to complete their promotion process. Today they have a much clearer and faster path for career progression, and that’s why we want to continue digitizing more HR workflows."
Sofia Stella, Management Support Unit Coordinator, Public Prosecutor’s Office of Rio Grande do Sul
Process time reduction
83% reduction in employee promotion time
Cost savings
Cost savings of approximately 1 million BRL (around USD 200,000)
Optimization and control of activities
Integrated process management model
Public Prosecutor’s Office of Rio Grande do Sul
The Public Prosecutor’s Office is an independent institution in Brazil responsible for upholding social and collective interests, ensuring the proper enforcement of the law, and safeguarding the democratic rule of law. It defends rights such as access to healthcare, education, and a preserved environment, as well as protecting life, and the rights of children, adolescents, the elderly, and vulnerable individuals. The office is composed of Prosecutors and Administrative Staff who support both legal and management functions.
Public Prosecutor’s Office of Rio Grande do Sul reduces employee promotion time by 83% with SoftExpert Technology
The Challenge: Optimizing Management
The main challenge faced by the Public Prosecutor’s Office of Rio Grande do Sul (MPRS) was the need to automate career advancement processes for its staff. Promotions could take up to two years due to a manual, paper-based system. According to Sofia Stella, Coordinator of the Management Support Unit, the manual process was costly and consumed countless hours of staff time.
The Solution: Automating Processes
With SoftExpert technology, the organization developed a model that integrates courses, training, leadership feedback, available positions, and vacancies. This allowed the automation of the entire promotion process. Stella explains that the solution was chosen mainly for its ease of use, flexibility, and integration capabilities:
"We were already using the SoftExpert platform for training purposes, and we leveraged the existing database to automate the promotion process."
Tangible Results
After implementing SoftExpert, promotion cycles dropped from two years to just four months. The automation reduced staff hours required for the process and cut costs by approximately 1 million BRL (around USD 200,000). With automated workflows in place, the Public Prosecutor’s Office has enhanced human capital development through more efficient career progression and compensation advancement.
