Structured innovation environment
The company implemented a formal idea management program that enables teams to submit, evaluate and track initiatives in a centralized and transparent way
Integrated and automated processes
With SoftExpert Suite, the submission, analysis and prioritization workflow now follows standardized steps, supported by management dashboards and configurable access levels
Measurable results and real impact
The first cycle already showed strong engagement, with hundreds of ideas submitted, processes completed and implemented initiatives that reduced costs and increased productivity
Hermes Pardini
Grupo Hermes Pardini is one of the three largest laboratory support providers in Brazil. The institute operates 122 units and offers services in clinical analysis, diagnostic imaging, vaccines, functional tests, cryopreservation and human and veterinary genetics.
- Categories:
- Life Science and Pharmaceuticals
- Brazil
Grupo Hermes Pardini structures its Innovation Program with SoftExpert solution
The identified need
According to Irilda de Oliveira Costa, Project and Innovation Manager, the company identified the need to implement an idea management program. The goal was to foster an innovative environment and enhance organizational performance by increasing revenue, reducing costs, improving customer satisfaction and optimizing processes.
The adopted solution
To address this challenge, the organization invested in SoftExpert Suite, a platform designed to support management excellence, process improvement and regulatory compliance. The solution brings together 38 natively integrated modules that make up 12 corporate applications.
“With SoftExpert Suite, we created the iO2 Innovation Program, a structured channel that enables employees to submit and analyze new initiatives,” Irilda explains.
The system allows ideas to be registered and monitored throughout every stage of their lifecycle, following a structured and automated workflow. The solution was made available to all employees and departments, with configurable security and management levels. Managers, for example, can access a portal with dashboards featuring graphical indicators and data cross-analysis.
The results achieved
According to Irilda de Oliveira Costa, the Innovation Program helped strengthen an innovative mindset across the company and significantly improved organizational performance.
“Employees participate by accessing SoftExpert Suite and completing a form that initiates the process. In the 2017/2018 cycle alone, the platform recorded 1,600 accesses, 202 submitted ideas, 163 completed, 7 under evaluation, 15 in progress and 2 already implemented,” she highlights.
The initiatives implemented in this first cycle included: reducing dry ice expenses by developing, prototyping, testing and piloting a new sample transport box that lowered material costs; and improving sample preparation using protein precipitation in 96-well plates. This second initiative enabled the validation and use of plates in toxicology tests, increasing productivity while reducing labor and reagent costs.
“The entire project was executed by the TNX team, SoftExpert’s commercial partner, which was committed to supporting everything from design to implementation. The work was carried out competently and with dedication, through a meticulous assessment that enabled highly strategic decision-making for our company,” Irilda adds.
About TNX Brasil
TNX Brasil is a Brazilian IT solutions integrator specializing in delivering advanced technology through consultative sales, advisory services, planning and implementation of innovative technology solutions.
The company currently operates business units in Minas Gerais and Rio de Janeiro, also serving Espírito Santo, and maintains a broad network of partners capable of providing nationwide support. TNX represents SoftExpert in Minas Gerais, Rio de Janeiro and Espírito Santo.
