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“In some branches, a 50% reduction in production printings is expected due to the plan to computerize all control points. But the biggest savings will be in the improved quality of document and information management in all areas.”

Gonzalo Comba - Quality Manager at Gestamp

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50% Printing Reduction

Gestamp achieved a projected 50% reduction in production printings by digitizing control points and optimizing resource utilization

Improved Document Quality

Significant improvement in the quality of document and information management across all areas, ensuring greater reliability and accessibility

Global Standardization & Compliance

The system minimizes bureaucracy and automates actions, maintaining international quality standards (ISO 9000, IATF 16949, ISO 14000) and integrating critical processes globally

Gestamp is a leading international group dedicated to the design, development, and manufacturing of metallic automotive components and assemblies. Present in 18 countries, with 57 production centers and 13 integrated R&D+i centers, it employs over 13,500 people. In 2008, it invested an average of 2,400 million euros in business. With the contribution of global solutions, Gestamp has become a reference supplier for major car manufacturers like Volkswagen, Ford, and BMW, among others.

The Challenge

Gestamp faced document management failures, evidenced by non-conformities in external audits, and the lack of document integration across the entire company. This resulted in excessive bureaucracy, manual processes with outdated spreadsheets, high time costs, and difficulties in calibration management and involving all departments in document management.

The Solution

Gestamp invested in SoftExpert solutions, specifically SoftExpert EAM (Enterprise Asset Management) and SoftExpert ECM (Enterprise Content Management), which are part of the SoftExpert Excellence Suite. These integrated solutions automated non-conformity management, streamlined document flow, reduced bureaucracy and time costs, and professionalized calibration management. The 100% web-based, multi-language platform allows for the use of existing document structures and facilitates user adaptation (similar to Windows), avoiding time loss on accumulated work.

The Results

The implementation of SoftExpert solutions brought multiple benefits to Gestamp: increased productivity, cost reduction, compliance with ISO 9000, IATF 16949, and ISO 14000, a 50% reduction in production printings, savings from improved document and information management in all areas, minimized management time, and increased user motivation.

Gonzalo Comba, Quality Manager, highlights that:

“Users feel much more motivated as they see the real results of bureaucracy reduction and action automation, especially in production areas that normally see document management as a waste of time.”

The system minimized management time by reducing bureaucracy and automating a large part of actions that were previously carried out through various spreadsheets of different types and structures and that, in the long run, lost validity, requiring permanent review and re-evaluation, replacing them with an efficient and reliable workflow.

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