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DeKalb Metal Finishing was able to conquer the process approach, as required in ISO/TS 16949, through the use of SoftExpert's BPM Solution. Not only did this solution allow us to easily map our processes, but it was essential in allowing us to understand how our business was working, and where the inefficiencies were. This solution has allowed us to reduce costs for both our organization and for our customers, through the continual improvement derived from its use.

Paul Fry
Dekalb Metal Finishing

 

We have achieved improved dependability as well as standardization in our processes to assure measurement consistency and the required monitoring to verify conformity in our products. This adds enhanced safety and quality to our customers.

Eng. Claudimar Faria
Mitsubishi Motors

 

The SoftExpert solution for calibration management guarantees the correct and orderly management of instruments and calibrations, offers a mechanism for notifying users of pending items and the deadlines for completing required activities, ensures structured data management, allows for the definition of specific responsibilities per user and guarantees the secure and efficient completion of the MSA studies.

Stefano Toscano
Marceglaglia

 

SoftExpert solution has streamlined data sharing for our quality system and contributed in reducing impacts on the environment through doing away with the need for storing piles of original paper documents and dead files for audit purposes.

Solange Amaral
Midea Carrier

 

The document management system allowed us to save approximately 70% on paper and printing costs, as well as 5% in terms of the work hours of those people involved with the signing, photocopying and distribution of documents.

Rosario Romaní
Infarmasa

 

Considering the importance and excellence of the activities falling under the company's responsibility, CAMMESA decided to install a Quality Management System and earn the ISO 9001 certifications. The SoftExpert system offered us a way to effectively manage SGI and ensured adequate document controls for maintaining the certifications.

Roberto Gaido
CAMMESA – Companhia Admininstradora do Mercado Atacadista Elétrico S.A.

 

The SoftExpert maintenance solution permits automatic data searches and management, allowing the operator to access information via the Internet and, consequently, automating the manufacturing process. We were able to reduce indicator collection errors, ensuring access to reliable and secure data that improves all levels of process control. Improving the control of preventive maintenance and its implementation reduces the rate of non-scheduled maintenance, allowing us to extend the equipment production time.

Miguel Lameiro
Diatosta

 

At Tortuga, the SoftExpert solution is used in the Memory Center, where it streamlined the document search process. The searches were previously performed manually or with the help of spreadsheets. With the option of searching for the documents in the system document search guide by entering the name of the requested article, we save approximately 30 minutes per search. SE ECM/GED Suite optimized our activities, since it displays the document with a summary. This met our needs for simple searches and allowed us to physically locate the document using the dynamics of a library program, in addition to subdividing the document registration per category, facilitating the filters. The SoftExpert system is a low cost, user-friendly program with a top-of-the-line support service.

Rodrigo Souza Sabará
Tortuga

 

SoftExpert solution has provided the means to streamline our document control, through excellent drilldown options for searching and registering documents, a systematic workflow tool for sending pending tasks to system users, as well as really cutting down on the need for printed copies.

Ângela Fischer
CTA - Continental Tobaccos

 

The system facilitates and speeds up activities, and was considered highly suitable for the renewal of ISO/TS 16949 and ISO 14001.

Cristina Pereira
COINDU - Automobile Components

 

The CPM solution is helping us define the strategy based on company analyses, and it allows us to fulfill our objectives of measuring performance based on goals while monitoring the evolution of activities. Through the EQM solution, we perfected the controls necessary for maintaining the ISO 9001, OHSAS 18001 and ISO 14001 certifications, making our operations more practical and meeting deadlines for management in general. The reduced use of paper also improved our results from an environmental perspective and accelerated document management.

Engineer Lino Degiusti
Algodonera Avellaneda S.A.

 

We have achieved improved dependability as well as standardization in our processes to assure measurement consistency and the required monitoring to verify conformity in our products. This adds enhanced safety and quality to our customers.

Eng. Claudimar Faria
Mitsubishi Motors

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More than 300,000 users from 2,000 organizations worldwide trust SoftExpert applications to ensure the highest standards of efficiency, quality and innovation for their products, services and processes.

 

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About SoftExpert

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

Founded in 1995, SoftExpert has a rich history of innovation and growth as a true industry leader. More than 300,000 users from 2,000 organizations worldwide trust SoftExpert applications to ensure the highest standards of efficiency, quality and innovation for their products, services and processes.

By streamlining and integrating all levels and operations, SoftExpert applications also enable organizations to address an ever-increasing variety and number of international standards, laws and regulations that affect business operations by delivering enhanced compliance capabilities based on industry-specific best practices.

SoftExpert solutions are used by leading corporations in all kinds of industries, including consumer products, automotive, food and beverage, mining and metals, high tech and IT, energy and utilities, government and public sector, financial services, transportation and logistics, healthcare, education, medical devices and many others.

Along with its extensive network of resellers spread across all continents, SoftExpert also provides hosting, implementation, post-sales support, and validation services for its solutions to ensure that customers realize the maximum value from their investments.

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