Organizational Transformation
Italcol faced the challenge of integrating information and processes in a collaborative environment, aiming to increase operational efficiency and long-term competitiveness
Automated and Integrated Management
With SoftExpert Excellence Suite, Italcol automated the management of documents, indicators, action plans, and processes, promoting greater control, transparency, and standardization throughout the company
Concrete Results
The solution eliminated the use of physical documents, reduced rework, and optimized decision-making through automatic consolidation of information, increasing employee engagement and improving results in production, maintenance, and management areas
Italcol is a leader in the Andean market for balanced animal feed and specializes in the production of concentrated feeds, the sale of raw materials, and the preparation of premixes. The company has 18 plants in Colombia, Ecuador, and Panama.
- Categories:
- Food & Beverage
Challenge
According to Jesús Badillo, Corporate Technology Director at Italcol, the company needed to implement the concept and methodology for business efficiency to transform organizational management in a collaborative and integrated environment.
“We wanted an integrated, real-time document management environment that would allow us to consolidate and sustainably increase our competitiveness in the long term. The goal is to facilitate access to information and have a global view of the organization and its processes through strategic monitoring and control of indicators, projects, activities, or tasks in a standardized way,” explains Badillo.
Solution
Italcol automated and improved the management of documents, indicators, action plans, assets, maintenance, and processes with SoftExpert Excellence Suite, an integrated platform of corporate solutions for excellence in management, process improvement, and regulatory compliance.
Results
The company, a leader in the Andean market for balanced animal feed, has achieved results in the areas of Production, Maintenance, Quality, and Human Management.
“Today, process knowledge is centralized and in the hands of the company. With the democratization of information, we have nationwide monitoring through indicators. We have achieved a higher level of participation from employees in each process, improving the allocation of resources and the identification of strengths and weaknesses, and enhancing our self-management,” says Badillo.
With the SoftExpert solution, Italcol eliminated the use of physical document formats, as well as the reprocessing and manual transcription of data into parallel spreadsheets. The tool provided automatic consolidation of information and graphical display of results.
SoftExpert Differentials
- Low implementation complexity
- Excellent cost-benefit ratio
- Integrated components
- 100% web-based



