“With SoftExpert Document, we were able to manage compliance with the quality management norms focused on document management.”

Gerardo Cardenas - Environment, Health and Safety Management Systems Analyst

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Boosts Document Management Productivity

The SoftExpert solution boosts efficiency and precision by providing centralized access to information, enhancing document management productivity

Ensures Compliance with Standards

Helps ensure continuous compliance with standards and regulations, such as ISO 14001, ISO 9001, and ISO 45001

Reduces Printouts and Waste

Eliminates non-updated document copies and significantly reduces document printouts and paper circulation needs

Cerro Vanguardia is a gold and silver deposit with a mining concession covering approximately 512 km² of surface. Located in the province of Santa Cruz in Argentina, it is one of the country’s main precious metal mines. The mining company processes 980,000 tons of iron ore per year and produces an annual average of 6.8 tons of gold and 68 tons of silver during the entire operation. The final product consists of bars containing 10% gold and 90% silver, which are refined abroad to be used in applications such as jewelry, watches, electronic devices, coins, and decorative objects, among others.

Challenge

Due to the company’s organizational structure, the number of employees, and different departments, there was a high volume of documents circulating around the mining company. Several different procedures were created, prompting Cerro Vanguardia to seek a solution that could help it manage its documents, making them easier to find and facilitating their traceability. Furthermore, the mining company needed a specific software solution to help it ensure continued compliance with the Environment, Health and Safety System and with the ISO 14001, ISO 9001, and ISO 45001 standards.

The Solution

After doing some market research, SoftExpert Suite stood out from its competitors and was chosen as the best solution for controlling and managing documents. With the SoftExpert Document solution, Cerro Vanguardia is able to automate the creation and revision of documents during all their phases (editing, consensus, approval, and acceptance), ensuring the complete monitoring of all actions affecting documents throughout their entire lifecycle. SoftExpert Document also guaranteed a high level of standardization and organization of the document archive based on the operating rules defined by the company (nomenclature, safety, document temporality, etc.), providing an effective mechanism for document identification, recovery, and control. This ensures that Cerro Vanguardia will have updated versions constantly available for the right people whenever required.

The Results

By using SoftExpert Document, Cerro Vanguardia was able to boost employee efficiency and productivity. According to Gerardo Cardenas, environment, health, and safety management systems analyst:

“The documents became easily available and could be located more quickly, since they are accessible to the entire company.”

Due to the functionality of document control, the mining company is now able to check the history of changes and approvals, as well as to control the revisions made.

“The content is now more organized and the projects/documents can be appropriately monitored,” explained Ayerbe Cristian Martin, assistant, administrator, and radiology technician.

For Cardenas, SoftExpert Document improves process transparency and visibility for employees. Another point highlighted by the analyst is the fact that the solution helps the company administer compliance with quality management standards focused on document management. Furthermore, by using the tool, Cerro Vanguardia earned a complete security structure, since in addition to centralizing access to information, the company makes the content available only to authorized people. Users can maintain a historical record of all document versions/updates.

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