Vivara reduce email volume and improves SLA management with SoftExpert

Fewer emails circulating between corporate areas and stores. Focus on the tool

Fewer operational tasks and more strategic activities

Real-time data, customized dashboards according to needs and standardization of processes

"The SoftExpert suite is part of Vivara digital transformation, and, as next steps, we want to integrate it with other solutions as our ERP and develop more process automation projects with the RPA (Robotic Process Automation) solution and Chatbot."