"The SoftExpert suite is part of Vivara digital transformation, and, as next steps, we want to integrate it with other solutions as our ERP and develop more process automation projects with the RPA (Robotic Process Automation) solution and Chatbot."
Tabata Kijotoki - Vivara Efficiency Coordinator
Traceability of processes
Fewer emails circulating between corporate areas and stores. Focus on the tool
Access to information
Fewer operational tasks and more strategic activities
Indicators
Real-time data, customized dashboards according to needs and standardization of processes
Vivara
For 60 years in the market, Vivara is considered the greatest Brazilian jewelry store, acting in the main cities of the country in 288 points of sales, besides the factory and two corporate offices. The company is signatory of ONU Global Pact and Women ONU Empowerment Principles, and it is the unique Brazilian jewelry store that is member of Responsible Jewellery Council, a world organization that pursuits of spreading the best sustainable practices among the sector companies.
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