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Solutions
  • SoftExpert Suite
  • Business Process - BPM
  • Corporate Performance - CPM
  • Enterprise Asset - EAM
  • Enterprise Content - ECM
  • Enterprise Quality - EQM
  • Enterprise Risk - ERM
  • Enterprise Service - ESM
  • Environment, Health, and Safety - EHSM
  • Environmental, Social, and Corporate Governance - ESG
  • Governance, Risk and Compliance - GRC
  • Human Development - HDM
  • Innovation and Change - ICM
  • Product Lifecycle - PLM
  • Project and Portfolio - PPM
  • Supplier Lifecycle - SLM
  • Work Management - CWM

SoftExpert Suite

Increase collaboration and compliance in your company with the integrated SoftExpert Suite platform.

All you need, all-in-one solution

Modular and integrated solutions working together to drive efficiency and operational excellence in your company

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Success Case
Success Case
Hyundai reduced rework by 57% by automating its innovation program
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Ebook

The Ultimate Guide to Cloud Computing

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Solutions
SoftExpert Suite

Increase collaboration and compliance in your company with the integrated SoftExpert Suite platform.

All you need, all-in-one solution

Modular and integrated solutions working together to drive efficiency and operational excellence in your company

Business Process - BPM

Standardize business process, automate workflows, integrate applications.

    Business Process Management

    Modeling and automation

    Smart forms

    Task execution

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See also
Success Case
Raízen estimates earnings of R$60 million with the implementation of the ideas program in SoftExpert Suite.
See The Full Story
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White Paper

10 Easy Steps to Implement Enterprise Risk Management

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Corporate Performance - CPM

Turn strategies and objectives into robust results

    Strategy maps 

    Scorecards  

    Targets and objectives 

    Key performance Indicators 

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See also
Success Case
Covercraft achieves certifications by automating quality management in 7 factories with SoftExpert solutions
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Ebook

How to create effective KPI dashboards

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Enterprise Asset - EAM

Maximize asset lifespan, minimize downtime, unplanned outages, and unnecessary costs

    Asset inventory

    Calibration plans

    Service requests

    Work orders

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See also
Success Case
Yorozu Alabama reduced document approval times by more than 80% with SoftExpert Suite
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Ebook

How to Successfully Manage Your Company’s Assets

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Enterprise Content - ECM

Streamline enterprise document management, reduce paperwork, and foster teamwork collaboration

    Data capture

    Electronic signatures

    Version control

    Advanced security

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See also
Success Case
450 requirements met: how Tegma optimized its management with SoftExpert
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Ebook

Top 10 guidelines for choosing an ECM solution

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Enterprise Quality - EQM

Modernize your quality management system, ensure compliance, and drive continuous improvement

    Internal and external audits

    Customer satisfaction

    Supplier qualification

    Non-conformities

Explore our solution
See also
Success Case
Química Sintética – Chemo, part of the Insud Pharma group, digitizes its manufacturing instructions, reducing by 80% analysis time for data
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Ebook

How to improve your company’s quality management system

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Enterprise Risk - ERM

Reduce the likelihood and severity of risk events, leverage opportunities, and optimize strategic decision-making

    Risk and opportunity management

    Control testing

    Control Self-Assessment

    Treatment and monitoring plans

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Success Case
Find out how Atento automated end-to-end processes and ensured several benefits for business operations
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Ebook

How to develop a risk management plan in 12 practical steps

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Enterprise Service - ESM

Manage all aspects of enterprise services and IT service management on a single platform

    Service Level Agreement (SLA)

    Request history

    Self-service portals

    Service catalog

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Success Case
Pharlab automates training and document management and reduces quality costs by 48% with SoftExpert Suite
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Ebook

How to Implement IT Service Management that Supports Your Company's Strategy and Objectives

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Environment, Health, and Safety - EHSM

Avoid incidents, reduce costs, and promote a culture of excellence that drives sustainable success for your business

    EHS risks

    Internal and external audits

    Policies and procedures

    Training

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See also
Success Case
Gomes da Costa automates its maintenance program with SoftExpert Suite and increases its productivity by 38%
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Ebook

Environment, health and safety key performance indicators

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Environmental, Social, and Corporate Governance - ESG

Foster sustainability, turn your risks into opportunities, and automate end-to-end processes

    ESG risks

    ESG Initiative plan

    Sustainability KPI´s

    Procedures and policies

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See also
Success Case
Using SoftExpert, Special Dog digitizes 100% of its documents and reduces the time spent managing GMP documents for pet food by 80%.
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White Paper

ESG Ratings and Rankings: why they matter and how to get started

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Governance, Risk and Compliance - GRC

Effectively integrate business strategy execution with risk management and compliance practices

    Risks and opportunities 

    Business Impact Analysis (BIA) 

    Control testing 

    Requirements and audits 

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See also
Success Case
Sicoob Engecred increases productivity by 68% and improves the experience of cooperative members with SoftExpert
See The Full Story
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Resources

How to improve governance, risk and compliance management

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Human Development - HDM

Unlock human potential. Simplify, automate, and optimize every aspect of workforce management

    Skills assessment

    Nine Box Matrix

    LMS or traditional training

    Individual Development Plans (IDP)

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See also
Success Case
With SoftExpert Suite in the cloud, Biomm reduces document management costs by 40%
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Ebook

How to improve your talent management system

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Innovation and Change - ICM

Manage your change processes, turn ideas into results and drive innovation and organizational change in your company with a complete platform

    Capturing ideas

    Feasibility analysis 

    Prioritization 

    Implementation of initiatives

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See also
Success Case
Premier worldwide supplier of engineered medical-grade collagen and other biomaterials transforms quality management and design controls with SoftExpert
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Ebook

Innovation management - how to ensure competitiveness and sustainability in your business

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Useful content

Product Lifecycle - PLM

Centralize, automate, and integrate the entire product lifecycle, driving innovation and profitability

    Product Lifecycle Management

    Document Control

    Project and Change Management

    Failure Mode and Effects Analysis (FMEA)

Explore our solution
See also
Success Case
Hypofarma integrates ERP with SotExpert Suite on AWS and improves the efficiency of its processes by 80%
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Ebook

How to Successfully Manage Your Company's Product Lifecycle

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Project and Portfolio - PPM

Streamline, automate, and centralize your projects, ensuring control and efficiency from planning to delivery

    Resource allocation

    Activity schedule and deadlines

    Project Schedule

    Timesheet

Explore our solution
See also
Success Case
Dekalb, America’s leading electroplating company, increases efficiency by improving Quality Management with SoftExpert solutions
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Ebook

How to streamline project management in your company

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Supplier Lifecycle - SLM

Simplify supplier management, automate processes, centralize data, and enhance communication

    Onboarding and qualification

    Contract management

    Inspections

    Real-time performance

Explore our solution
See also
Success Case
Isuzu Motors unit in Turkey acquires SoftExpert solution to boost operational efficiency
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Ebook

The complete guide to Supplier Management

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Work Management - CWM

Optimize processes, automate tasks, enhance communication, and boost productivity

    Kanban

    Automated processes

    Collaborative projects

    Real-time interactive portals

Explore our solution
See also
Success Case
Dos Pinos centralizes 186 services with SoftExpert Suite and saves over 30% by implementing a Shared Services Center (SSC)
See The Full Story
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White Paper

Your agile project can have a timeline

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Useful content
Products
  • Action Plan
  • Analytics
  • AppBuilder
  • APQP-PPAP
  • Archive
  • Asset
  • Audit
  • BRM
  • Calibration
  • Copilot AI
  • Capture
  • Competence
  • Customer
  • Data Lab
  • Document
  • Drive
  • FMEA
  • Form
  • Gamification
  • Incident
  • Inspection
  • Kanban
  • Knowledge Base
  • Maintenance
  • Meeting
  • MSA
  • OKR
  • PDM
  • Performance
  • Portfolio
  • Problem
  • Process
  • Project
  • Protocol
  • Request
  • Requirement
  • Risk
  • SPC
  • Storeroom
  • Supplier
  • Supply
  • Survey
  • Time Control
  • Training
  • Workflow

Action Plan

Optimization of planning, execution and monitoring of activities

    Planning

    Execution of actions

    Monitoring

    Results monitoring

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With automation, we were able to integrate cost reduction and innovation initiatives. Today, we have a single database with information that can be accessed in real time. It was a great improvement in terms of agility and effectiveness.

testimony

Libele Silva - Quality Assurance Analyst

Hyundai
See The Full Story
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Analytics

Real-time data for better decisions

    Data sources

    Reports

    Insights

    Interactive portals

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"I am delighted to report that our partnership with SoftExpert is going extremely well in a number of areas. The support and assistance we've received have been particularly crucial. In our day-to-day operations, ensuring that all business areas are well-served is essential, and SoftExpert has consistently excelled in this regard. The stability and flexibility of their cloud solution are especially important for us, and the ability to scale resources as needed, combined with the security of the cloud environment, has significantly contributed to the success of our operations."

testimony

Luiz Page - Architecture and Systems Manager at Tegma

Tegma
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AppBuilder

Enhanced flexibility and strengthened control over processes.

    Customization

    Automation

    Efficiency

    Agility

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"Our productivity was positively impacted, since we started to act proactively and more effectively in decision-making, based on reliable information provided by management dashboards. As the person responsible for this deployment, I am very proud that we are today on a higher step in the evolutionary escalation of technology application in Hypofarma's business processes."

testimony

Giulio Chiabi, IT manager at Hypofarma

Hypofarma
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APQP-PPAP

Quality products to exceed customer expectations

    Planning

    Approval of parts

    Quality control

    Standardized documentation

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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Archive

Electronic management of hard copies

    Document retention

    Repositories

    Physical document management

    Temporality table

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Asset

Traceability and full control over assets

    Inventory

    Usage history

    Depreciation control

    Traceability

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Audit

Compliance and integrity that drive business value

    Planning and execution

    Auditors' schedule

    Non-conformity record

    Final reports

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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BRM

Customization of rules, event integration, and efficient and secure activity management.

    Business rules

    Integrations

    Event triggering

    Web services

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Calibration

Easy Calibration Management

    Calibration

    Performance indicators

    Work orders

    Cost control

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Useful content

Copilot AI

Generative AI to accelerate your organization's digital transformation

    Creating Workflows with AI

    Automatic form filling

    Risk management with AI

    Content management with AI

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"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."

testimony

Ademir José Carota - Managing Director of Sicoob Cocred

Sicoob Cocred
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Capture

Precise extraction and automated data processing

    Recognition profiles

    Image processing

    OCR 

    Document indexing

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Useful content

Competence

Skill development to drive results

    Competency assessment

    9-box matrix

    Development plans

    Career and succession

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Useful content

Customer

Consolidation of customer data in one place

    Customer catalog

    Customer evaluation

    Document control

    Performance monitoring

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
See all customer stories
Useful content

Data Lab

Data analysis, KPI forecasting, and process improvement.

    Process mining

    KPI forecasting

    Time series

    Data export

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Useful content

Document

Organization and integrity throughout the document lifecycle

    Classification

    Revision control

    Document approval

    Digital signature

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Useful content

Drive

Cloud file storage and sharing with efficiency and security

    Storage 

    Sharing

    Security

    Collaboration

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"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."

testimony

Ademir José Carota - Managing Director of Sicoob Cocred

Sicoob Cocred
See The Full Story
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Useful content

FMEA

Elimination of errors and more reliability in processes and products

    Failure analysis

    Risk prioritization

    Corrective actions

    Continuous improvement

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Form

Data collection with smart forms

    Modeling

    Integrations

    Data collection

    Reports

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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Gamification

Engaging experience with challenges and rewards.

    Rewards

    Engagement

    Performance rankings

    Points exchange

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Incident

Agility in recording and handling incidents

    Incident logging

    Execution of activities

    Deadline control

    Alerts and notifications

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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Inspection

Incoming/Outgoing Goods Inspection

    Receipt control

    Inspection checklists

    Testing methods

    Batch approval/rejection

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Kanban

Agility and flexibility in managing team tasks

    Sprints

    Board

    Backlog

    Cards

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Knowledge Base

Quick answers to frequently asked questions

    Article categorization

    Instant responses

    Multi-language

    Integrations

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Useful content

Maintenance

Reduced downtime and optimized asset life

    Maintenance 

    Performance indicators

    Work orders

    Cost control

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Meeting

Optimization of meeting planning and meetings

    Meeting scheduling

    Participants

    Minutes control

    Action tracking

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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MSA

Quality and reliability of measurement systems

    Equipment classification

    Shift control

    Measurement reports

    Variability analysis

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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OKR

Management of Objectives and Key Results

    Objective setting and KPIs

    Key results

    Check-in

    Integrations

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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PDM

Integrity and control over product data

    Item structure

    Technical specifications

    Version control

    Non-conformities

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Performance

Robust and intelligent management of goals and results

    Strategic map

    Performance indicators

    Goals

    Results

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Portfolio

Robust management and prioritization of initiatives

    Initiative logging

    Scenario simulation

    Evaluation and prioritization

    Reports

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Problem

Optimized integration of CAPA and RCA processes in your industry

    Problem logging

    Root cause analysis

    Deadline control

    Monitoring

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Process

Standardization of processes to drive results

    Modeling

    Testing and distribution

    Version control

    Optimization

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Useful content

Project

Organization and control of projects and initiatives

    Planning

    Activity schedule

    Resource allocation

    Status report

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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Optimization of end-to-end input management processes

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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Easy answer collection with dynamic and intelligent questionnaires

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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Unlocking human potential across the organization

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
See The Full Story
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Productivity and collaboration with automated workflows

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    Deadline control

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"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."

testimony

Luiz Renato Gobbo, Director of Excellence at Raízen.

Raízen
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    “The fact that we can develop flows internally quickly and efficiently, and provide simple solutions for routines and needs of different departments in a single platform has provided autonomy for teams to execute and optimize their own processes. Additionally, with SoftExpert Analytics, we have data from production processes in real time, helping our decision making."

    Carlos Heredia Benito - Continuous improvement coordinator

    Share this case

    Transparency and visibility

    Transparency in mapping processes, enabling real-time monitoring for efficient management

    Efficiency and productivity benefits

    Real-time data analysis assists in decision making and provides autonomy to model processes internally

    Reduced time and effort

    Reduction in management and review time by almost 80%

    Who is the company?

    Química Sintética - Chemo is part of the Spanish multinational group Insud Pharma, which manufactures and sells active pharmaceutical ingredients (API) for multiple pharmaceutical products. The company is headquartered in Alcalá de Henares, Spain. Initially, the key product at Química Sintética was chloramphenicol. Later, this production was expanded to include the synthesis of chemical intermediates for the pharmaceutical and veterinary industries, thus converting the facilities into a multipurpose plant of great flexibility and versatility. These characteristics, combined with a clear philosophy of innovation, have positioned Química Sintética as a leader in its field.
    Categories
    • Life Science and Pharmaceuticals
    • Chemicals

    Manual processes and Regulations

    The pharmaceutical sector is exceptionally unique given its high level of regulation, posing a significant challenge in terms of document management, compliance, and organization. To maintain the quality and safety required by this sector and hold a competitive advantage, there is no other option than making technology a protagonist. Aware of this reality, Química Sintética - Chemo, a leading company in the pharmaceutical industry with more than 50 years of experience, took a significant step towards digital transformation. It recognizes the challenges associated with cultural change and processes but is firmly convinced of the importance of not remaining in the past and taking advantage of the opportunities that technology can offer the business. Carlos Heredia Benito, Continuous improvement coordinator at Chemo, says that the company began researching technologies that could help in this automation journey. This became necessary as all manufacturing guides were recorded on paper forms, which took excessive time to manage, without adding value.

    We were looking for a solution that adapted quickly and intuitively to our needs, ensuring the best cost-effective outcomes.

    Among the criteria set for choosing the solution were business process modeling, automation of electronic forms, monitoring of ongoing processes, analysis and stratification of results, flow review and approval control, integration with other technologies, and maintaining the necessary safety requirements to comply with regulations such as the FDA (Food and Drug Administration), the body that controls all American and imported products sold in the United States.

    Once the criteria were established, we went to the market and, after analyzing several options, the SoftExpert platform was the one that best suited our needs, points out Carlos

    Transparency and visibility

    The technology that best met the regulatory requirements and user experience on the production line was the SoftExpert software used for managing and recording business processes. Initially, it was used by all operators and technicians in the Production and Quality areas for the processes and controls required by EBR. Later, features were included, and flows were designed for other areas. It is currently used by most departments. Thanks to this solution, a multitude of processes have been automated, such as manufacturing practices, warehouse material management, quality reviews, maintenance orders, and R&D databases. Currently, with SoftExpert it is possible to map processes, subprocesses, inputs and outputs, identify risks and process indicators, model workflows, and create electronic forms using an intuitive interface. Additionally, it easily integrates with other systems and external data sources. Users can perform activities using mobile devices and monitor execution in real time through custom dashboards.

    Efficiency and productivity benefits

    Now, forms containing manufacturing instructions are developed and managed on the SoftExpert Suite platform. This guarantees the use of technical documents that are always up to date, which significantly reduces the use of paper, the time spent recording forms and errors. To give you an idea of the benefits, the activity of reviewing production records, which used to take an average of 5 days to complete, is now performed in less than a day. Also, the process of capturing and analyzing data, which used to take days, is now done in just a few minutes with just a few clicks.

    The platform offers in-depth views of the business through dashboards and control panels, allowing us to access data anytime, anywhere, he states.

    Among the results achieved, the coordinator also highlights: flexibility in managing records, work instructions, standards, procedures, added to full control of production processes and complete real-time data analysis of production processes in a simple and agile way. Also, real-time data analysis assists in decision making and provides autonomy to model processes internally. Moreover, the solution meets the requirements and validation processes of FDA 21 CFR Part 11, through resources for managing documents, records, reviews, access control, audit monitoring, indicators, processes, among other items. This increases organizational efficiency. The solution integrates users, teams, and departments through standardized processes, providing greater visibility to managers.

    Reduced time and effort

    With SoftExpert EBR, in addition to reducing management and review time by almost 80%, we ensure that process parameters comply with the established limits and the correct completion of guides, with information being provided by the different departments in real time.

    Return on investment (ROI) for Química Sintética – Chemo in this project

      İzlenebilirlik

    Document publication and review control

    Quality and design-related documents are securely stored and subject to strict review control. Only authors are allowed to make edits, which means experts and leaders are systematically assigned to review and approve changes. During an audit, the team can access any revisions thanks to the traceability of historical records. This approach simplifies the audit process and minimizes follow-up actions required to address open questions and process findings.   Daha fazla kontrol

    Multiple reporting dashboards by location and company

    Process owners and managers have improved multiple dashboards and reports, adapting them to user needs. This approach encourages adoption of the new solution and adds value to all company stakeholders.  

    Bring this solution to your company