Survey

Simplify and improve the process of collecting, analyzing and managing survey and feedback data and customers, employees and other stakeholders.

More efficiency for your routine

Customize processes

Create custom questionnaires, distribute them to your entire network of contacts, internally and externally, and analyze the results using a single solution.

Improved user experience

Identify opportunities to improve the user experience by improving products, services and processes based on survey feedback.

Build a new internal environment

Evaluate employee engagement and satisfaction with organizational climate surveys and continuous feedback, promoting a positive and productive work environment.

Strategic decision making

Get valuable insights into the opinions, preferences and needs of your customers, employees and other stakeholders, ensuring more informed and strategic decision making.

Collect valuable responses with complete and fully customizable survey and questionnaire software

Custom questionnaires

Create custom questionnaires, with questions in different styles and languages, including tables, single-answer, multiple-answer and open-ended questions.

Comprehensive answers

Define the expected response mode, including single-response, multiple-response and open-ended questions and NPS (Net Promoter Score), assigning scores according to responses.

Advanced security

Apply security controls according to user, team, category or document, among others. Store files using compression tools and password protection.

Information management

Organize and manage responses efficiently, assigning follow-up tasks, prioritizing actions and ensuring a quick and effective response to concerns raised.

External sharing

Share the survey with users outside your organization via email or external link.

Surveys by Whatsapp or SMS

Ensure engagement in your surveys by using direct channels with users. Send messages by whatsapp or SMS, or use NPS with a response in the body of the email.

Why do customers choose SoftExpert

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Compliance with global privacy and security standards

Advanced data protection

SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.

Integrate with your ERP, CRM, Office365, and much more

Connect SoftExpert Suite to other business tools already used in your organization.

Stars

An award-winning platform recognized by customers