Technology
Streamline IT support with a cloud platform that automates workflows, minimizes delays, and connects teams.
Boost productivity, enhance traceability, and standardize processes in compliance with ISO 27001. On an AI-powered, integrated platform, strengthen your knowledge base, reduce incidents, and build customer trust.
See how SoftExpert drives your results
Management aligned with ISO 27001 requirements, drastically simplifying the audit process.
Up to 75% reduction in governance and management costs.
Up to 50% reduction in customer response time.
A Platform that Delivers Real Value for Technology Companies
Eliminate silos between teams and the lack of visibility
- Automate workflows that connect teams and systems, ensuring greater agility and standardization in task execution.
- Monitor each step of processes in real time, with clear accountability and status updates.
- Set deadlines and priorities for critical activities, avoiding delays in deliveries and services.
- Identify bottlenecks in services, tickets, or integrations and implement continuous improvement plans.
- Receive automatic notifications about process progress, approvals, and requests.
Keep your team engaged and reduce turnover
- Define competencies by department and seniority level.
- Record feedback and create action plans for improvement.
- Conduct performance evaluations focused on required competencies.
- Track and manage each employeeโs Individual Development Plan (IDP).
- Create courses and training programs tailored to each role.
- Implement gamification with rewards for each goal achieved.
Stay compliant and ready for audits
- Automate the entire audit processโfrom scheduling to closureโreducing manual effort.
- Simplify audits for regulations like ISO 27001, ISO/IEC 20000, and more.
- Quickly resolve nonconformities by linking audit findings to corrective and preventive actions.
- Reduce noncompliance risks with centralized documentation.
- Define and track LGPD requirements through customized portals and dashboards.
Use case
Discover how SoftExpert supports companies in the technology sector
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Ensure compliance with the following standards and regulations
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SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.
Integrate with your ERP, CRM, Office365, and much more
Connect SoftExpert Suite to other business tools already used in your organization.
Worldwide Office Locations
Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.
Customize the solution to your needs
Add new modules to your product, customize your experience and get all the solutions you need for your company.
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