E-learning with tutoring
SoftExpert’s consultant training program
The program objective is to train consultants in the components and the SoftExpert implementation Methodology.
The training consists of recorded and personal interactions (remote sections with instructors and forums), as well as practical exercises.
The whole training is coordinated by SoftExpert Education Center team, that guarantees the execution and achievement of the planned steps.
At the end of the training, the consultant will receive a participation certificate and will be able to implement the trained Components.
Approximate duration of the programme
Opening Forum Hour:
19:00 via Skype (Brazilian time)
The training is intended for consultants, who are just starting to implement SoftExpert Projects.
- Getting To Know The Documents, processes and Work Instructions From SoftExpert’s Consultancy Department;
- Study Of Documents, processes and Work Instructions;
- Introducing SoftExpert’s Internal Processes
- Learning To Use the Modules and Solutions:
- if Administration/ Configuration – If Suite;
- if Document;
- if Request;
- if Process;
- Customer Service Through Neuro-Linguistic Programming;
- Debriefing Forums.
- Implementation Execution:
- Conceptualization and Availability Of Test Plan;
- Test Plan Debriefing Forum;
- Preparation For case Study Execution: Knowing The SoftExpert Implementation Methodology;
- Implantation Methodology Debriefing Forum and Practical Examples;
- Teacher Interview Forum Discovery To Start the case Study;
- Discovery Setup;
- Discovery Documentation Validation Forum;
- Application Configuration;
- Configuration and Documentation Validation Forum;
- Training According To The Configured Scenario.
- Training Evaluation Survey.
- Certificate Of Completion.
For more Informations, please send us an email to firstname.lastname@example.org