Business Process Architecture (BPA) is an important tool for the management and improvement of processes. Using this hierarchical model, processes and activities are described, as well as pertinent documents, resources and measurements, among others.
An organization’s ability to compete in the marketplace is directly linked to its capacity to adjust to changes and be agile. Focusing on processes helps organizations to better cope with changes and understand the connections between processes, strategic objectives and customer value.
In this article, Roger Burlton introduces the 7 key traits of robust process architecture through an end-to-end framework. This approach will help organizations to improve business processes, deliver greater stakeholder value and to stand out among the competition.