Making BPM work

The market is constantly evolving and companies remains looking for ways to optimize quality and performance of its core business processes.

BPM is a fundamental enabler to create and implement business transformation. This concept can deliver significant benefits, nevertheless, some approaches make companies to face several difficulties and get limited outcomes.

In this article, Matthew Morgan will share some ideas for organizations on how making BPM work, an important ingredient to help organizations work better and achieve their goals.

Language: English

Author

Matthew Morgan

Matthew Morgan built and oversees the Process Excellence program at Bridgewater Associates, an investment management company, and previously led global Business Improvement at engineering firm Parsons Brinckerhoff as well as serving as a strategy consultant at McKinsey & Company and as a Lean Six Sigma professional and operations leader at Starwood Hotels. A former Army intelligence officer, Matt has written 9 books on Afghanistan, terrorism, and related topics. He can be reached at mmorgan@mba2007.hbs.edu.