Cloud services have been used since the 1990s but in the last three to five years, it has become a real driving force. More than 70% of businesses are considering using private cloud services and they are driven by speed, flexibility and economics.
In this webinar, Rick Leopoldi will be talking about the need for ITSM in Cloud computing and why ITSM is absolutely critical when it comes to a cloud environment rather it would be public, private or hybrid. Mr. Leopoldi also discusses where best practice processes and methods are needed and why.
Language: English
Author
Rick Leopoldi
