The success of any organization’s information management (IM) strategy depends on managing three different spheres of concern: people, business processes, and technology. IM strategies often fail because they do not properly address one or more of these areas, which are like the three legs of a stool: remove one and the whole thing topples.
In this article, Sheila Taylor will identify and explain some key considerations for each of these legs. Each point is a distinct, major area of activity within any large-scale IM strategy. Putting sufficient effort into all of these areas will significantly improve your degree of success.