Process modeling is a technique that allows an organization’s knowledge to be seen as flowcharts. It simplifies understanding of tasks, deadlines and responsibilities, while also identifying opportunities for improvement.
For process modeling to show results, some aspects need to be considered. Many companies fail on this point, facing various difficulties and achieving limited results.
In this article, Alexandre Mello presents 10 of the biggest mistakes made in modeling and process documentation initiatives. Recommendations are also provided on how to avoid these pitfalls, so that processes can indeed deliver value and effectiveness for an organization.