How to improve governance, risk and compliance management
The Balanced Scorecard and the Business Excellence Model
Mark Thomas: As a former Army officer with over 28 years of professional experience, Mark has a wide array of industry experience including government, health care, finance/banking, manufacturing, and technology services. He has held roles spanning from CIO to IT consulting and is considered a thought leader in frameworks such as COBIT, NIST, ITIL and multiple ISO standards. Mark routinely speaks at US and international conferences and earned the ISACA John Kuyers award twice for Best Speaker/Conference contributor of the year. Mark also holds the CGEIT (Certified in the Governance of Enterprise IT) and CRISC (Certified in Risk and Information Systems Control) certifications.