To business excellence and beyond

Are business excellence approaches relevant to transforming relationships? Should we apply standard and general models to the very different activities found in today’s companies? Should organizations drop business excellence models and move on?

There are many questions for managers and strategists to address. Widely used models now include factors related to people management, but do not cover management of knowledge and exploitation of know-how.

In this article, the author refreshes and re-energizes different models of business excellence, reinforcing that a holistic approach to business excellence can become so much more than an annual ritual.

Language: English

Author

Colin Coulson-Thomas

Prof. Colin Coulson-Thomas has advised over 100 boards on improving board and/or corporate performance. A regular speaker at corporate events and international conferences, he has given over 300 presentations in 40 countries. Colin is an experienced chairman of award-winning companies and a Professorial Fellow. He has served on various corporate and public sector boards and on governing bodies of trade, professional, educational, and voluntary institutes, societies and associations. He is a best-selling author of over 40 books and reports.